Payments Specialist

Company Overview:

Groupon is undergoing a transformative phase, offering a dynamic environment rich with opportunities for growth. Our mission is to reignite company growth by enhancing value for local vendors through compelling experiences and services.

Currently, we are currently seeking a dedicated Payments Specialist to join our dynamic team. This role is crucial in overseeing all checkout and payment-related issues and initiatives on a global scale.

🚀 Key Responsibilities:

• Monitor payment trends and proactively identify areas to enhance processing efficiency and accuracy.
• Assess the checkout process and customer experience to uncover opportunities for improvement, ensuring a seamless and secure payment journey.
• Recommend new payment providers to enhance our offerings across all Groupon markets.
• Analyze authorization rates to identify potential issues and propose solutions to optimize approval rates while maintaining security standards.
• Collaborate with payment service providers and financial institutions to refine processing methods and minimize transaction costs.
• Drive continuous improvements in payment analytics to boost accuracy and efficiency.
• Partner with the finance team to ensure timely and precise reconciliation of payments and related records.
• Provide expert guidance to customer support teams on payment-related matters.
• Stay abreast of the latest payment trends, tools, and techniques to enhance optimization efforts.
• Act independently with a solid grasp of financial and strategic company KPIs, translating company policies into actionable internal guidelines.

​ ✏️ Requirements:

• Master’s Degree in a relevant field.
• Minimum of 3 years of documented experience in fraud prevention.
• Strong business acumen and an in-depth understanding of company KPIs.
• Exceptional analytical skills, with advanced proficiency in Excel.
• B2+/C1 English proficiency.
• Experience in an international environment and collaborating with diverse teams.
• Ability to address multiple business queries with minimal supervision.
• Proven track record as a trusted advisor, effectively presenting solutions to stakeholders.
• Experience in leading cross-functional projects.
• A proactive attitude and a sense of ownership in your work.

🌎 Location:

• Warsaw
• We work in a hybrid model - 2 day per week in the office, 3 days remotely. 

💬 What is our mindset?

• We compare ourselves to a sports team, striving to assemble the best team with the available resources. 
• While maintaining values like fairness, mutual support, and respect, we also focus on performance, aiming to build a top-notch organization capable of delivering excellent results quickly. 
• Our culture is built on courage, ambition, and is strongly meritocratic, allowing the most capable individuals to grow rapidly. 
• We deconstruct the system into the smallest building blocks, clearly articulate key issues, and communicate next action steps. 
• We deliver results under pressure, focusing on weeks rather than years during the transformation period.
• Learn more about us on the landing page.

Join us in this transformative journey at Groupon, where your impact will drive our success and create lasting value for our customers and vendors. 🚀