Customer Service Specialist with foreign languages

Key Responsibilities:

1. Providing technical phone support to users of consumer electronics and household appliances (e.g. TVs, refrigerators, washing machines)
2. Diagnosing and resolving basic technical issues
3. Offering information about products and their functionalities
4. Logging customer cases into the system

Requirements:

1. Fluent knowledge of one of the following languages (min. C1 level): German, Bulgarian, Romanian, Estonian, Czech, Slovak, Lithuanian, Latvian, Norwegian, Danish, Finnish, Serbian, Croatian, Slovenian
2. Good command of English (B1/B2 level)
3. Basic understanding of how to operate common home electronics and appliances (TVs, fridges, washing machines)
4. Positive attitude, communicative personality, eagerness to learn
5. Ability to type quickly and accurately on a keyboard
6. Availability for a minimum of 120 working hours per month

What we offer:

1. Friendly office environment and real support
2. Access to a benefits platform – earn points for every hour worked and redeem them for vouchers

Performance-based bonus depending on achieved results