Position Summary:
The Operations Analyst collaborates with cross-functional teams, including sales, delivery, finance and reporting, to ensure seamless project lifecycle management from opportunity identification to project closure. Responsible for generating and validating reports, identifying trends, and delivering actionable recommendations to improve operational performance and accuracy.
Essential Duties:
- Project creation in Infor systems based on contracts provided by the Sales Department
- Project administration throughout the project lifecycle in collaboration with Project Team and Finance
- Monthly invoicing in cooperation with Project Managers and the Billing Team
- Cooperation with internal departments to solve issues as they arise with customers, consultants and vendors
- Performing data reporting and analysis to ensure data accuracy and reliability
Basic Qualifications:
- Excellent English and German spoken and written
- Advanced (preferably) Microsoft skills including Excel
- Strong communications skills, professionalism and decisiveness
- Analytical thinking, attention to detail and focus on data accuracy
Preferred Qualifications:
- Experience in Operations preferred
- Software industry experience preferred
- Experience working with services sales and delivery teams
Benefits:
- Employment contract.
- Possibility to work in a hybrid model.
- Good equipment (Laptop Dell Latitude series, extra monitors or other
- additional equipment).
- Private healthcare, Sodexo LunchPass, MyBenefit, ICAS- Employee Assistance
- Program.
- Work in the best office in Wrocław, located in the city center with a relax
- zone, fresh fruits and snacks.
- Language classes.
- Company car park.
- Space for bicycles and showers.
- Ability to perform additional activities within our communities (Eco team, Fun
- team, Charity team etc.).
- Additional charity days off.
- 26 fixed days of annual holiday for everyone regardless of experience.
- 4 weeks of paternity leave.
- Group Life Insurance.
- First 10 days of sick-leave in the year paid 100% of salary after 2 years of
- employment.
- Relocation package.
- Referral bonus.
- Casual dress-code.
- Special events and workshops in the office.