HRBP (Consultant Success Partner)

ITDS Polska is a fast-growing IT services company specializing in IT Outsourcing. We pride ourselves on creating an exceptional workplace environment and driving sustainable growth.

We have been:

• Certified as a Great Place to Work® for four consecutive years.

• Recognized for our sustainability efforts with the EcoVadis Bronze Medal.

• Ranked for four years in a row in the FT 1000: Fastest Growing Companies in Europe.

We are passionate about data-driven HR, automation, and optimization. We expect our Employees to integrate these principles by leveraging analytics to inform decisions, automating routine processes for efficiency, and continuously seeking ways to optimize HR practices to align with organizational goals.

HRBP (Consultant Success Partner)

Key Responsibilities

• Own the performance and retention of an assigned group of consultants

• Monitor and analyze key metrics (including utilization, margin, and attrition)

• Identify risks (e.g. disengagement, attrition risk, project mismatch) and proactively drive mitigation actions

• Segment consultants based on risk level and required level of attention (e.g. stable / requires attention / high risk)

• Report on team status, including insights from feedback and identified risk areas

• Assess consultant performance in the context of margin impact and recommend optimization actions

• Conduct regular 1:1s with consultants to gather feedback and detect early signals

• Collaborate with business and delivery teams on optimal consultant allocation

• Recommend actions to improve margin and overall team efficiency

• Support decision-making related to allocations, project changes, and contract extensions

• Participate in key stages of the consultant lifecycle (onboarding, transitions, offboarding)

• Leverage HR data (eNPS, surveys, feedback) to identify trends and translate insights into actions improving retention and performance

• Contribute to engagement and retention initiatives, supporting a strong and positive team culture

• Support and coordinate selected CSR and culture-building initiatives aligned with company values

Qualifications:

• 2–4+ years of experience in HR Business Partnering, operations, resource management, or a similar role

• Strong ability to work with data and draw actionable insights

• Understanding of key business metrics such as margin, utilization, and attrition

• Experience in working with people (e.g. consultants, project teams, stakeholders) and ability to build effective relationships

• Strong understanding of HR practices, employee relations, and performance management

• Ability to identify risks early and take proactive actions

• Confidence in handling challenging conversations and problem-solving in dynamic environments

• Strong organizational skills and ability to manage multiple priorities

• Proactive mindset and ownership – ability to operate independently and drive topics forward

• Proficiency in HR software and Microsoft Office Suite

• Fluency in Polish and English is required

This is not a traditional HR role. It combines working with people and data, and requires making decisions that directly impact business performance (margin, utilization, retention). The role does not include direct people management.

What We Offer:

• Stable and long-term cooperation with career opportunities

• Independent position with a big impact on the HR Department and business growth

• Opportunities for professional growth and development

• Participation in Social Events, trainings, and work in an international environment

• Hybrid work model (2 remote days per week)

• The benefit package includes the following:

  • Multisport

  • Medicover

  • A day off for your birthday

  • 2 weeks of workation