Senior Operations Support Engineer - Line 2

We are looking for experienced team players to fill the position of Senior Cloud Operations Engineer - Support Line 2 and participate in our up-and-coming project for our client from the medical industry.

Responsibilities:

• Lead daily operations management, ensuring optimal efficiency and effectiveness across cloud infrastructure.

• Drive operational excellence through strategic planning and cross-functional coordination.

• Monitor and analyze performance metrics to identify improvement opportunities.

• Oversee deployment of new and updated services across the cloud ecosystem.

• Align operational activities with business objectives through cross-departmental collaboration.

• Fundamental knowledge in CI/CD tools and processes (e.g. Azure DevOps).

• Ensure compliance with regulatory requirements (ISO27001/17/18, ISO22301, Medical Devices Regulation).

• Maintain data protection, quality, and integrity standards.

• Collaborate with leadership to meet performance efficiency targets.

• Foster team collaboration and knowledge sharing across global teams.

• Search for opportunities to improve the system and implement positive changes.

• Ensuring data protection, data quality and data integrity and compliance with legal/regulatory requirements.

Requirements

This senior position leads cloud operations excellence through strategic oversight of reliability, performance, and availability of cloud-based services. The role requires deep Azure expertise, proven operations leadership experience, and the ability to mentor technical teams while driving operational improvements. Success demands technical mastery combined with strong communication skills, collaborative leadership, and strategic thinking to optimize enterprise cloud operations.

• Strong mentoring and coaching capabilities for developing technical talent.

• Strategic thinking with ability to translate technical capabilities into business value.

• Expert-level proficiency in Linux, OS administration, networking, databases, virtual machines, containerized applications, and API-based applications.

• Comprehensive Azure experience including App Services, App Gateways, Key Vaults, Functions, PostgreSQL databases, VNETs, Log Analytics, and App Insights.

• Strong background in CI/CD tools and processes, particularly Azure DevOps.

• Experience with ITIL framework and incident management processes.

Benefits

• Remote work from Poland