Junior Compliance Specialist

About the company:

Quertum, part of the Joisto Group, is a fast-growing pan-European team of professional service experts and solutions providers.

We have offices in Helsinki, London as well as our core hub and Centre of Excellence in Warsaw. We deliver personalised, connected and compliant omni-channel experiences for our customers throughout Europe.

We are freaky about technology but serious about people. You will love to work with us.

Role Overview:

Junior Compliance Specialist supports the Head of Compliance in promoting and delivering all aspects of quality, information & physical security, business continuity, health & safety and sustainability across the business. A key focus of the role is assisting with maintaining and continuously improving The Integrated Management System (IMS).

Responsibilities:

• Manage and Improve the company IMS and support the generation of IMS documentation and document control
• Assist in ensuring ongoing certification to relevant business qualifications and ISO standards
• Assist in ensuring compliance to relevant legislation, regulations, standards, customer requirements and company standards and specifications
• Support the delivery of IMS awareness training to all colleagues
• Support the Preparation and maintainance of a programme of external audits and assist in all certification related audits
• Contribute to responses to all customer questionnaires and customer audits
• Contribute to the investigation of complaints and non conformities whilst also facilitating the implementation of corrective actions
• Identify areas for information secuirty, sustainability, business continuity and quality control improvements. Highlight / implement new methods and practices accordingly
• Contribute to team meetings as well as business planning and delivery projects
• Contribute to the development of cross-business documents, forms and templates
• Help maintain and improve relevant business communication and record management tools
• Assist in the investigation and development of any new business standards or qualifications that may be required
• Assist with any other relevant business needs and requirements
• Work closely with the Data Protection Officer (DPO) as required

Requirements:

• Great educational background, preferably in the fields of integrated management systems, business management, certification auditing and continual improvement
• Demonstrable experience of supporting a wide-ranging business IMS including ISO 9001 and ISO 27001
• Experience delivering internal and supplier audits
• An understanding for data protection legislation and regulations, including the GDPR.
• Solid organisational skills including attention to detail, report writing and multi-tasking skills
• Exceptional level of written and verbal Polish and English  
• The ability to communicate effectively with all levels of colleague, customer and supplier
• The ability to engage with colleagues, challenge existing practices and support a culture of continual improvement
• Demonstrable experience of working in a multilingual, multi-cultural environment. Preferably in UK/ Poland/ Nordics
• Verifiable track record of supporting the delivery continual business improvements

Qualifications:

• Appropriate 1st level degree and/or relevant business experience
• Relevant professional qualification(s) – These may include some of the following: Internal/ Lead Auditor, Diploma/Certificate in Quality Manager, Information Security Practioner, Business Continuity Practitioner, Sustainability Practitioner

What we offer:

Creative environment with experienced colleagues where you take great responsibility and make joint decisions.

A flexible workplace where we care about openness, good dialogues and each other.

Additionally to the above:

• Flexible form of employment
• Flexible working hours
• Working at home office or in our Warsaw office
• Multisport card
• Additional healthcare package
• Active career planning & individual training opportunities
• State-of-the-art IT equipment with options and equipment for your home office

Start date: 1st of February 2025

Please note that this role will require you to occasionally work from our office in Warsaw for a full day or two full days at a time.