Marketplace Business Development Manager - Germany market

We’re Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: Castorama, B&Q, Screwfix, Brico Dépôt and Koçtaş - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.

At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working. Therefore, we offer colleagues a blend of working from home and our office, located in Kraków. Talk to us about how we can best support you!

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles, even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self.

We also offer a competitive benefit package and plenty of opportunities to stretch and grow your career: 

• Private medical healthcare at LUXMED (including dentalcare) for you and your family

• Medicover sports card (Fit&More package)

• Life insurance financed by the employer

• 30-minute lunch break included in the 8-hour working day

• Work in a highly professional and stimulating atmosphere

• Training & Buddy programme that will allow you to quickly adapt to your new role

• Wellbeing programme for employees

• Co-financing of monthly tickets for the public transport in Krakow

• Comfortable working environment in the office and the possibility of home office

• Language courses, accounting courses, access to LinkedIn Learning and the possibility of co-financing studies and certification

• Employee referral programme 

Role Purpose: The Marketplace Business Development Manager is responsible for driving the growth and operational success of merchants on the platform by guiding them through onboarding, supporting their technical setup and enabling their commercial performance. The role focuses on building strong, long‑term relationships with sellers, identifying opportunities for improvement and ensuring their offers are optimized for maximum visibility and sales. This position plays a key role in shaping merchants' experience, strengthening marketplace operations and contributing directly to overall business growth.  

Responsibilities 

• Develop a network or expand your existing network of German merchants selling on B2C marketplaces to attract them to sell on Castorama, Screwfix, B&Q, Brico Depo and Koctas

• Conduct onboarding for new merchants and support them in their initial steps on the marketplace platform

• Assist with account configuration, system integration and technical setup

• Provide technical and operational support throughout the entire onboarding process

• Maintain regular communication with merchants via phone and email

• Build and develop long‑term relationships with B2C sellers

• Actively acquire new sellers and identify their needs and growth opportunities

• Analyze the market, competition and consumer trends to recommend effective actions

• Support merchants in increasing sales and optimizing their offer on the platform

• Deliver sales and quality targets related to seller development

• Collaborate with internal teams such as legal, marketing and logistics

• Represent the company at industry events, conferences and meetings with sellers

• Recommend actions and solutions that improve visibility, conversion and overall sales performance of merchants

  
  

Qualifications:

• Experience working in a marketplace environment, specifically with German sellers

• Background in Business Development, including recruiting sellers to the platform

• Hands‑on experience managing operations, onboarding and performance on major marketplace platforms (e.g., Amazon, Allegro or other B2C marketplaces)

• Good communication skills in English at a minimum B2 level (spoken and written)

• Fluent written and spoken German

• Strong understanding of web and e‑commerce terminology

• Experience with Mirakl, Salesforce or other marketplace platforms

• Understanding of marketplace commercial models

• Proficiency in MS Office, including Excel / CSV

• Experience in a support or partner‑relationship environment

• Highly organized and results‑oriented

• Strong written and verbal communication skills