B2B eCommerce Platform Coordinator

At L’Oréal Dermatological Beauty, our mission is to help everyone in their quest for healthy and beautiful skin.

Dermatological Beauty Division is the world leader in dermocosmetics, with international skincare brands recommended by health care professionals and distributed in healthcare outlets worldwide, including, pharmacies, drugstores, medi-spa and e-retailers.

The LDB Partner Shop Coordinator is responsible of the global storefront Management and all technical aspects of the B2B E-Commerce website evolution.

Main tasks:

Platform Contribution

• Storefront Contribution : Ensure website content and navigation consistency, and that clients easily find and add their products and animations to their basket.
• Catalog Management : Manage on time integration of products and correct details on site, update product data and remove discontinued products.
• Website animation: Creation of Digital Content and Animations for the website (banners, landing pages, pop-ups) in order to promote New product launches and animations.
• Adapt all local documentation and training material for the Commercial team, Back-office administration : new function, workaround …
• Testing system functionality and provision of resolution for potential challenges.

Platform Optimization

• Change Management: Creation of support material for local teams adoption of the service (step by step videos, interactive PDFs, FAQs, website tutorials for Marketing teams).
• User Acceptance test: Test all features included into the MVP scope, check that it is working as expected and that there is no side-effect. Adapt/translate any new content generated by platform evolutions.
• Defects Management: Create, track and update defects when a problem in Development environment occurs and can't be solved at local level.
• Platform Evolution: Identify key features and prioritization with Zone coordination.

Our requirements:

• Min. 2-3 years experience within webmastering e-commerce website management.
• Experience in the area of Digital project management support within professional services, product development or other software related positions.
• Strong Expertise on the Business Manager tool (Sales Force Commerce Cloud).
• English skills - full business proficency.
• Ideally Good understanding of the B2B expectations and operations.
• Proactive with results focused with a can-do attitude.
• Rigorous, precise with a great eye for detail.
• Agile methodology is a plus.

We offer:

• Friendly and dynamic work atmosphere in the diverse environment of the market beauty leader.
• Plenty of opportunities to grow - cross-divisionally and functionally.
• #Learningneverstops mindset: wide learning and e-learning package.
• Attractive benefits package including sports card, private health care, life insurance, pension package and internal boutique with a discount, product allocations.
• Modern and sustainable office in Warsaw city center.
• Community-engaged in Sports and CSR activities.

We are open for candidates with disabilities.