Customer Service Agent

Inne

Customer Service Agent

Inne
Aleja Grunwaldzka 472 d, Gdańsk

Lyreco Advantage

Pełny etat
UoP
Staż / Junior
Praca hybrydowa

Opis stanowiska

Junior Customer Service Agent


Your responsibilities:

  • Entry of defined written orders in SAP
  • Procedural handling of detection obstacles
  • Creating Goods Recipients in SAP
  • Processing RIO transactions in SAP
  • Processing all orders in accordance with Customer Service SLAs
  • Managing ad hoc requests and tasks in a timely manner as required


Our requirements:

  • Bachelor/master’s degree in the field of economics/ logistics/ management of enterprises
  • Communicative English (at least B1)
  • Proficiency in MS Excel and other Microsoft applications
  • High service orientation
  • Attention to details and accuracy
  • Excellent work organization
  • Self-motivation and team-orientation
  • Availability 40h/week


Optional:

  • German language is a plus
  • Knowledge of SAP system is an advantage


We offer:

  • Opportunity to develop knowledge and competencies in international environment
  • Support of senior colleagues
  • Internal trainings
  • Hybrid work (3 days at the office, 2 days at home)
  • Flexible working hours (7 - 15, 8 - 16, 9 - 17)
  • Modern office in Olivia Business Centre
  • Benefits package which includes Multisport card, private health care and group insurance


Recruitment stages:

  • HR screening with a recruiter (teams/phone call)
  • Technical conversation with the manager


Wymagane umiejętności

Exel

SAP

Mile widziane

język niemiecki

Lokalizacja biura

Oferta dodana: 09.08.2023