3PL Product development manager (taxes & customs expert) - Cross-Border E-commerce Logistics Solutions

We are looking for a dynamic, highly motivated, and results-driven Product development manager to join our Products team in the Warsaw office. This role is pivotal in driving the growth of our cross-border logistics business by leading the new product making, developing strategic partnerships, and expanding our partners base all over the world. 

Responsibilities: 

• identify and target prospective partners of logistics services; 
• develop and maintain strong relationships with partners and key decision-makers; 
• conduct market research to identify industry trends, customer needs, and competitive opportunities; 
• develop and execute effective cross-border e-commerce logistics products and achieve company goals and objectives; 
• negotiate contracts and pricing agreements to secure new business; 
• stay up-to-date on industry developments and best practices; 
• travel to meet with partners and attend industry events as required; 
• manage budgets related to making products activities and ensuring that they are within the company’s financial objectives; 
• monitor key performance indicators (KPIs) to assess individual and product team effectiveness and adjust strategies accordingly; 
• analyze customers’ existing cross-border models to develop and implement best cross-border logistics products that align with the company's growth objectives; 
• build and maintain strong relationships with existing and prospective partners to ensure their satisfaction and loyalty; 
• stay informed about market trends, competitor activities, and emerging opportunities in the cross-border e-commerce logistics sector; 
• use market insights to guide product and service development; 
• lead contract negotiations and pricing strategies to maximize profitability and competitiveness; 
• analyze legislations and current changes concerning B2C aspects of business; 
• collaborate with legal and finance departments to finalize agreements. 

Requirements: 

• excellent organizational and planning skills, as well as the ability to prioritize tasks and meet deadlines; 
• a track record of building and managing high-performing product development teams; 
• strong understanding of e-commerce logistics, international shipping, customs regulations, and supply chain operations; 
• exceptional interpersonal and communication skills, ability to build positive relationships with a wide range of stakeholders; 
• excellent negotiation skills and the ability to establish long-term partnerships; 
• the ability to make the best possible decisions and develop new solutions for business through establishing and maintaining strong relationships with the partners; 
• experience in customs clearance processes for international traffic (mostly for B2C); 
• experience in deals with customs brokers, communication with customs authorities, and consulting companies; 
• knowledge of international B2C legislation (customs clearance, taxation, product compliance, etc.) 
• bachelor's degree in business, logistics, or a related field (Master's degree preferred); 
• experience in cross-border e-commerce logistics solutions will be a “+”; 
• Fluent English (knowledge of Polish, Ukrainian, and other European languages will be a big +). 

We offer: 

• opportunity to work for a financially strong, fast-growing company; 
• constant interaction with global teams of professionals 🎯; 
• International career opportunities 🚀; 
• a friendly and professional working atmosphere; 
• market salary + remuneration.