Quality and Operations Director

About Our Client

Our client is a privately owned manufacturer serving the global oil and gas, petrochemical and liquid natural gas industries.

Job Description

• Develop and implement quality assurance systems, policies, and procedures to meet industry standards
• Conduct regular quality audits and inspections to ensure compliance with product and regulatory standards
• Oversee the implementation of corrective and preventive actions (CAPA).
• Train and support teams on quality control processes and standards.
• Develop and implement operational strategies aligned with the organization's objectives.
• Oversee production, supply chain, logistics, and process improvements.
• Monitor and improve operational KPIs (e.g., efficiency, cost reduction, on-time delivery).
• Manage inventory levels in line with corporate guidelines
• Ensure adherence to legal, safety, environmental, and industry-specific regulations.
• Collaborate with regulatory bodies and auditors as necessary.
• Drive a culture of continuous improvement using methodologies such as Lean, Six Sigma, or Kaizen.
• Lead cross-functional teams to optimise workflows, reduce waste, and increase efficiency.
• Lead and inspire the quality and operations teams, fostering collaboration and accountability.
• Collaborate with customers to understand and meet their quality expectations.
• Address and resolve customer complaints or quality issues promptly and effectively.
• Manage budgets for quality and operational activities, ensuring cost-effectiveness.
• Identify opportunities for cost savings and resource optimisation without compromising quality.
• Identify and integrate new technologies to improve operational efficiency and quality standards.
• Work closely with other departments, such as R&D, Sales, and Customer Service, to align operations and quality with overall business goals.
• Act as a key point of contact for suppliers, ensuring quality standards in procurement and supply chain processes.

The Successful Applicant

• Bachelor's degree in Engineering, Operations Management; advanced degree preferred.
• Minimum of 10 years of experience in quality management and operations
• Proven track record of implementing QMS and driving operational excellence.
• In-depth knowledge of industry standards and regulatory frameworks.
• Strong analytically, problem-solving, and decision-making skills.
• Exceptional leadership and team-building abilities.
• Excellent communication and stakeholder management skills.
• Strategic thinking with a results-oriented mindset.
• Expertise in quality assurance and continuous improvement methodologies.
• Proficiency in data analysis tools and operational management software
• Commitment to safety and sustainability practices.

What's on Offer

A Quality and Operations Director plays a pivotal role in ensuring that an organisation's operations run efficiently while maintaining high-quality standards