Project Manager (Shared Service Center)

About project

For the coordination of banking activity migration into a financial institution's center of expertise (shared service), we are currently seeking a Project Manager with experience in migration activities. This role will particularly focus on the HR aspects of the migration, while the Target Operating Model (TOM) and process migration will be managed by other project team members.

Your responsibilities

Supporting HR Activities: 

•       Assist in the recruitment process for various services (e.g., Internal Controls, Financial Accounting, etc.). 

•       Coordinate with HR to ensure smooth onboarding and training of new employees. 

•       Provide status updates on recruitment and training progress. 

Technical Operational Readiness: 

•       Ensure that all technical systems and tools are ready for the new employees. 

•       Manage system access and permissions for all new hires. 

•       Coordinate with IT and other technical teams to resolve any issues promptly. 

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Reporting and Status Updates: 

•       Prepare and present status updates to internal Steering Committees. 

•       Ensure transparency and clear communication of project progress to stakeholders. 

   

Monitoring KPIs and Milestones: 

•       Define and track key performance indicators (KPIs) and project milestones. 

•       Use data-driven insights to make informed decisions and adjust project plans as needed. 

Capacity Planning: 

•       Support the development of a capacity plan to ensure the project is adequately staffed. 

•       Balance workload and resources effectively. 

Activity Transfer: 

•       Facilitate the HR component of the transfer of activities from one of EU countries to Poland according to the migration plan. 

•       Ensure a smooth transition and minimal disruption to operations. 

Job Descriptions: 

•       Develop detailed job descriptions for all roles involved in the project. 

•       Ensure job descriptions are aligned with the project's goals and the organization's standards. 

Coordinate execution of the project in agile frame: 

•       Define product roadmap and assure well organized and prioritized product backlog . 

•       Ensure break down product tasks into manageable sprint planning to ensure clarity and accountability. 

•       Facilitate product and project process review. 

Project Governance: 

•       Be part of program management as required by program management team 

•       Establish and maintain local project governance frameworks to ensure compliance and quality. 

•       Implement best practices for project management and risk mitigation. 

Our requirements

Experience: 

•       Proven experience (5+ years) in project management, preferably in a financial institution. 

•       Experience in large corporations, managing mid-scale (up to 100 employees) transfer or migration, onboarding and training programs

•       Experience in shared service environment would be an asset 

•       Experience with capacity planning and work package definition. 

•       Experience with operational readiness area would be an asset 

Skills: 

•       Strong organizational and time management skills. 

•       Excellent communication and interpersonal skills. 

•       Ability to work in agile frame – define product roadmaps, backlogs, plan sprints, perform project and process review 

•       Ability to work independently and as part of a team. 

•       Knowledge of financial institution back office would be an asset 

Nice to have:

•       Location in Kraków or ability to travel to Kraków on regular basis.

•       Familiarity with local labour laws and regulations in Poland. 

•       Experience in a multinational or multicultural work environment. 

•       Knowledge of HR related systems (recruitment, payroll)