Junior Sales & Marketing Automation Specialist

Meet Packhelp. We're are helping nearly 80,000 companies across the World.  On the outside, we’re a packaging company, but look a little closer and you’ll see we’re one of the fastest-growing tech companies in Europe that have raised over €50M from leading international investors.

We’re looking for a motivated Junior Sales & Marketing Automation Specialist to join our team. If you’re curious, analytical, and excited about optimizing communication and processes, this role is a great opportunity to grow your skills in marketing and sales automation.

What you’ll do

• Support the planning, setup, and optimization of automated flows

• Assist in segmenting customer databases and analyzing lifecycle stages

• Help maintain CRM data quality and support day-to-day operations

• Collaborate closely with marketing, sales, and product teams

• Test new tools, solutions, and automation ideas

• Learn and grow in the area of CRM, sales workflows, and marketing automation

Requirements

• General understanding of CRM and marketing automation principles

• Interest in automation and communication process optimization

• Ability to think logically and work with customer data (e.g., segmentation, lifecycle)

• Willingness to learn new tools and technologies

• Fluency in Polish and English 

Nice to Have:

• Experience with marketing automation tools such as Iterable, Braze, Customer.io, Salesforce Marketing Cloud, Klaviyo, Exponea, etc.

• Familiarity with CRM platforms like HubSpot, Pipedrive, Salesforce, Zoho

• Basic knowledge of integration/no-code tools (n8n, Make (Integromat), Zapier, etc.)

• Basic HTML/CSS for email editing

• Experience analyzing data in tools such as GA4, Looker Studio, Mixpanel, Amplitude

• Understanding of UTM tracking and email campaign metrics

Who you are:

• Analytical — you enjoy breaking down processes and understanding how things work

• Curious and experimental — you’re not afraid to test new approaches

• Motivated to grow in CRM and marketing automation

• Comfortable working cross-functionally with design, growth, and developer teams

 Benefits:

• Top-notch HQ – 2500 square meters filled with tech and goodies such as a barista, lunches, and brunches! All in a great location, close to the city center and with access to free parking spaces

• Flexible working hours – here comes work-life balance and possibility to work remote  

• The best possible tools – easy access to the latest technology, our own apps, a Macbook, and industry-standard software

• Health & Wellness  –  private healthcare, life insurance, mental health support, and a subsidized MultiSport card

• Fair compensation – performance-based pay raises and bonuses for employee referrals

• Career development – internal workshops, training sessions, and learning budget

• Work from the places you love most  – possibility to work remotely from anywhere in the world for up to 90 days a year****

• Vacation & time off  – 26 paid vacation days and 1 extra Better Future Day for actively making our world a better place