Lead Product Designer

Team: Product

Place of work: Warsaw (hybrid)

Meet Packhelp. We're an international group of over 150 professionals who are helping nearly 50,000 companies across the World. On the outside, we’re a packaging company, but look a little closer and you’ll see we’re one of the fastest-growing tech companies in Europe that have raised over €50M from leading international investors.

We're on our journey to become a leading global packaging marketplace. That is why we are looking for an experienced Lead Product Designer that can be both a senior individual contributor and lead a team of 2 Designers.

Your future work will include→

Strategy

• Collaborate with Product & Tech leadership team in creating a Product vision and long term strategy
• Collaborate with your product team during quarterly planning, giving design’s input to prioritise the initiatives that maximise outcomes for the business and value provided to the user

Discovery

• Understand customer needs by practicing continuous discovery, user research and gathering qualitative information to identify the best opportunities
• Use your creativity to ideate solutions and quickly validate them to ensure that we're building the right thing

Delivery

• Map user journeys, processes and flows to help you define the scope of design activities
• Using Figma and our Design Language System to create wireframes, iterate to optimise user experience and apply ui designs that make them visually stunning
• Deliver designs and specs that are clear, organised and easily implemented by developers

People

• Lead a team of 2 Product Designers, helping them grow by coaching and empowering
• Help our Product Culture grow by introducing product design best practices, promoting knowledge sharing, and spreading a user-centric mindset

What we expect from you→

• 1+ years of experience in leading Product Designers
• 4+ years of experience in Product Design with a track record of delivering results. Ideally, in a SaaS / eCommerce company, a startup or a fast-growth company
• Experience in mobile and desktop design
• Fluent in Polish and English (C1 level)
• Creativity and the ability to solve problems collaboratively and effectively
• Expert knowledge of UX and UI design best practices
• Experience conducting user interviews, surveys, usability testing and other user research methods
• Solid experience of product design frameworks and techniques that aid in generating ideas and scoping solutions
• Experience in collaborating with a large number of stakeholders, including executive-level
• Strong written and verbal communication skills
• Customer-centric with a true passion for great products that solve customer problems
• Ability to grow others by coaching and empowering

Benefits:

• Right people on board - work with a team of skilled professionals that left their ego at the door and are passionate about our mission!
• Remote-friendly – hybrid or remote model of work (depending on your location)
• Top-notch HQ – If you do want to come to the office, we have 2500 square meters filled with tech and goodies such as a barista, lunches, and brunches! All in a great location, close to the city center and with access to free parking spaces
• The best possible tools – easy access to the latest technology, our own apps, a Macbook Pro, and industry-standard software; best Product Management tech stack (Notion; Amplitude; Figma)
• Health & Wellness – private healthcare, life insurance, weekly massage sessions, mental health support, and a subsidised MultiSport card
• Fair compensation – performance-based pay raises and bonuses for employee referrals
• Career development - self-development budget, internal workshops and knowledge sharing sessions, 1-1 mentoring
• Work from the places you love most – possibility to work remotely from anywhere in the world for up to 90 days a year
• Vacation & time off – 26 paid vacation days and 1 extra Better Future Day for actively making our world a better place

How the recruitment process looks like:

• CV application + Questionnaire
• Language check
• HR Interview + Hiring Manager interview
• Team fit interview

More about us:

We are experts in the unboxing experience. We create revolutionary technology that supports the growing packaging needs of all business models. Our proprietary software unleashes creativity, speeds up packaging development, and automates mundane tasks. Above all else, we help connect brands with sustainable yet affordable packaging solutions.

While Packhelp HQ is based in Poland, our thriving community of product engineers, creatives, marketers, and more work around the globe in countries such as Spain, France, and the Netherlands. In 2021, we revamped the Packhelp office to be an inclusive, supportive, and engaging space, no matter where our awesome employees are based. Come and see for yourself!

www.packhelp.com/careers