Senior Product Manager (Quote-to-Cash)

We are looking for a Lead QA Engineer to join our Web Engineering team and take ownership of quality assurance for the pandadoc.com website. In this role, you will be responsible for leading a QA team, designing and implementing a robust test strategy, preparing and managing website releases, and monitoring and reporting bugs and performance issues. You will play a critical role in ensuring a seamless, high-quality experience for PandaDoc’s website visitors.

Company Overview: 

PandaDoc empowers more than 60,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit https://www.pandadoc.com.

At PandaDoc, we empower businesses with robust CPQ (Configure, Price, Quote) solutions to simplify complex sales processes and deliver a seamless quoting experience. As part of our mission to support the full Quote-to-Cash journey, we’re expanding our capabilities to include subscription management, invoicing, and payment collection—either through direct feature development or seamless integrations with leading billing systems.

PandaDoc's CPQ solution is at the core of this ecosystem, helping businesses:

• Simplify Complex Pricing Configurations: Advanced tools ensure accurate, customer-tailored quotes for even the most intricate pricing models.
• Automate Sales Workflows: Pre-built templates, dynamic pricing rules, and CRM integrations reduce manual work and accelerate deal closures.
• Integrate Seamlessly: Our platform works effortlessly with CRMs, ERPs, and other key business systems, eliminating manual data entry and reducing errors.
• Enable Secure Payment Collection: Collect payments directly through our interface, ensuring a smooth transition from proposal to payment.

As part of our roadmap, PandaDoc is building capabilities for:

• Subscription Management: Manage recurring billing, tiered pricing, and subscription lifecycles.
• Invoicing Automation: Automatically generate and send compliant, accurate invoices.
• Reporting and Analytics: Provide actionable insights with dashboards for subscription performance, revenue trends, and customer retention.

As the Senior Product Manager, Quote-to-Cash, you’ll drive the vision and execution of integrating billing into our ecosystem, delivering a unified CPQ and billing experience that saves time for Sales and Revenue teams.

About You

• 4–5 years in product management, ideally in billing, payments, or subscription management.
• A proven track record of leading product development in fast-paced, high-growth environments.

Technical Acumen

• Solid understanding of subscription workflows, billing systems, and payment gateways.
• Familiarity with APIs and integrations related to billing and payment systems.
• A technical background or hands-on development experience is a strong advantage.

Customer Focus

• Strong empathy for user pain points and the ability to translate them into impactful solutions.
• Skilled in user research and incorporating feedback into iterative product development.

Execution Excellence

• Demonstrated ability to lead cross-functional teams and drive successful product launches.
• Strong organizational skills for managing backlogs, prioritizing features, and delivering on deadlines.

Preferred Qualifications

• Experience with CPQ systems, billing automation, or subscription-driven business models.
• Knowledge of advanced billing strategies such as tiered pricing, usage-based billing, or recurring payments.
• A degree in a technical discipline (e.g., Computer Science, Engineering) or equivalent experience.

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

Approval Requirement

The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.