Sales Operations Specialist

The Sales Operations Specialist is responsible for supporting sales efficiency and revenue growth by optimizing the sales lifecycle and managing the administrative and operational pillars of the sales department. In this role, you will focus on managing customer data, overseeing the preparation and execution of sales contracts, and ensuring a seamless transition from deal closure to implementation. This position is pivotal in maintaining sales data integrity, streamlining internal workflows, and providing the tools and processes necessary for a high-performing sales organization.

Your Position in Our Team

• As part of the Sales Operations team, you will support the sales organization by ensuring contract accuracy, data quality, and smooth cross-functional cooperation. Your key responsibilities will include:

• Reviewing, preparing, and managing sales contracts in line with internal policies and accounting requirements

• Acting as the main contact for franchise partners, business partners, and multi-unit operators, including offer preparation and contract finalization

• Identifying and implementing improvements to Sales Ops and contract validation processes, including automation and standardization

• Creating and maintaining process documentation, guidelines, and training materials

• Managing Salesforce usage, ensuring data quality, and supporting reporting and dashboards

• Supporting Account Managers across the full sales cycle

• Collaborating with Customer Success, Legal, Finance, Migration, and other internal teams on complex customer cases

• Handling ad hoc Sales Operations topics

Your Profile

• To succeed in this role, you bring a structured, detail-oriented mindset and enjoy working at the intersection of sales, processes, and data. You also demonstrate:

• Experience in Sales Operations, Revenue Operations, Contract Management, or a similar role

• Strong attention to detail and a high sense of ownership

• Ability to work with contracts, data, and processes in a structured and compliant manner

• Hands-on experience with CRM systems, ideally Salesforce

• Analytical skills with the ability to interpret data and translate it into actionable insights

• Strong communication skills and confidence in working with multiple stakeholders across departments

• A proactive mindset with a willingness to improve, automate, and standardize processes

• Comfort handling ad hoc topics and prioritizing tasks in a dynamic environment

• Very good command of English and German (written and spoken)

Your benefits with us

• Benefits package – private medical care and a sports card to support your health and well-being

• Flexible working hours – manage your schedule and enjoy a real work-life balance

• Flexible work model – work fully remotely or combine it with on-site collaboration at our modern office in Warsaw

• Flexible employment options – choose the type of contract that best suits your needs

• Access to Udemy Business – grow your skills with thousands of high-quality online courses

• Unique experience in the Fitness and SaaS industry – join a market-leading company in a dynamic, fast-growing field

• International team – collaborate with talented colleagues from around the world in a diverse and inclusive environment

• Unforgettable company events – take part in engaging team-building activities and memorable celebrations

• No dress code – express your personal style and feel comfortable at work