Employee Assistance Specialist with German

About our Global Company

Ricoh is a global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth.

The RICOH Way is our global corporate philosophy and it provides the framework and identity for our organisation. As the world continues to globalise at an accelerated pace, having a coherent and consistent set of values across our organisation provides clear guidance that underpins decision making and addressed the complex issues and challenges that our customers face.

We are searching for a:

Employee Assistance Specialist will be responsible for the reintegration process of employees on long-term sick leave (who are hired in Ricoh Germany) as part of company integration management policy in Germany and legal requirements. This role contributes to a People Services operation which creates an outstanding employee experience.   

Main responsibilities are:

• Reintegrates and independently supports employees on long-term sick leave (via phone, chat, and case management tool).
• Conducts confidential discussions with individual employees.
• Cooperates with internal departments such us: operation teams, works council, HR, safety, HR BP, Payroll team. 
• Process monitoring and support for individual integration cases. 
• Legally compliant documentation and management of individual integration cases. 
• If necessary, consultation and involvement of external service providers as support in integration cases.

What we are looking for in you:

In order to be successful in this position you need excellent command of English and German language. Experience in HR operations in Shared Service Center is benefitial. Strong understanding of the full employee life cycle is crucial for this position.

We offer benefits such as:

• Standard benefit package (Multisport, Luxmed, private life insurance, benefits cafeteria)
• Work in a hybrid model (3x HO/week)
• Annual bonus system
• Language programs (Learnlight)
• A rich package of training courses
• Bonuses and additional days off based on tenure
• Referral program
• An office in a great location
• Wellbeing sessions