SEO Content Writer

At JustCall, we’re transforming how businesses connect with customers, smarter, faster, and powered by AI. Our marketing team is at the heart of this mission, shaping stories that drive global impact.

If you’re a creative thinker who loves turning ideas into action and wants to build a brand redefining communication, we want to hear from you.

Grow with us, where innovation meets marketing magic.

About the role:

JustCall is looking for an experienced SEO content writer to join our content team. You should be able to create both short and long-form B2B content, develop briefs, and review work from others.

We are looking for someone who loves writing and storytelling, follows pop culture, and understands US and global cultural differences. You should also know how to write for customer-facing teams such as sales and customer service.

What you'll do:

1. Create detailed content briefs for external writers and agencies
2. Write and edit content internally, including blog articles, product pages, and more
3. Review content from vendors to ensure quality and alignment with guidelines
4. Provide feedback on peer content for accuracy and effectiveness
5. Conduct keyword and topic research, including competitor analysis and gap analysis
6. Contribute to developing AI workflows for content creation and research
7. Monitor content performance monthly, analyze gaps, and make improvements as needed

Qualifications:

1. C1-level English proficiency (C2 is a plus)
2. At least 2 years of experience in SEO content writing (please include a portfolio)
3. Strong writing, editing, and research skills to produce accurate and informative content
4. Experience creating content briefs for writers
5. Experience managing external vendors (nice to have)
6. Basic SEO knowledge, including competitor page analysis, gap analysis, and keyword research
7. Ability to write in an engaging, conversational style that stands out from AI-generated content
8. Familiarity with SEO tools like Google Search Console, Google Analytics, Google Keyword Planner, Semrush, and SurferSEO
9. Ability to use AI tools to improve efficiency without compromising content quality

Benefits and perks:

1. Opportunity to work with a truly global team spread across six countries (including Europe and North America)
2. An inclusive workspace with open communication and no unhealthy competition
3. Industry recognition — Proudly listed in Deloitte Technology Fast 50 & FT High Growth Companies
4. Hybrid work model – Kraków-based role with 3 days per week in the office.
5. Flexible working hours
6. A comprehensive benefits package to support your well-being.
7. Regular team-building events, including international offsites!

About SaaS Labs:

SaaS Labs is a global SaaS company powering sales and support teams for over 7,000 growing businesses. Its software ecosystem is focused on automation, productivity, and collaboration. One of the fastest-growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), Dialworks (Sales Readiness Platform), EasyCalendar (Scheduling Software), CallPage (Callback Automation), Atolia (Collaborative Workspace), and CallRoot (Call Tracking and Analytics).

SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of its ethos, the company has been honored with 30+ innovation awards, including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific).