Data Delivery Operator (Navigation+)

Skywise is a leading digital services company, wholly owned by Airbus. We deliver a first-of-its-kind offer that seamlessly integrates Planning & Operations Control, Flight, Technical, and Ground Operations. By providing interoperable digital solutions for end-to-end operations, Skywise combines aircraft manufacturer expertise and digital know-how to transform operational complexity into predictable and profitable performance, ensuring resilient and more sustainable operations.

A Nav+ Data Delivery Operator is responsible for supporting the Aerodata Hub Delivery team in managing and delivering the Certified Nav+ product line to various Skywise Customers such as Airlines, Air Navigation Service Providers, Simulator Operators etc. The delivery of databases are planned and managed every 28 days recurrently (every AIRAC Cycle).

Main Responsibilities:

• Create and manage recurring Navigation database (Nav+) products delivery for all Customers using in-house Skywise Delivery Tools during each AIRAC Cycle.

• Adhere to the set Delivery schedule to provide seamless services to all Skywise Nav+ Customers without fail every AIRAC Cycle.

• Coordinate with Data Production teams during AIRAC Cycle closedown and take over assigned delivery activity functions.

• Perform pre-delivery activities on individual delivery tools and coordinate with different FMS OEMs (GE, Honeywell, CMC, Universal & THALES) in order to pack the respective FMS Navigation databases for delivery.

• Follow established Delivery procedures, Instructions and improve procedures as necessary.

• Collaborate with core teams - Data Production teams and customer experience to review Customer requests to add Tailored database content such as for Airport, Runway and Procedures (SID, STAR & Approaches).

• Coordinate and manage off-Cycle/Ad-hoc/Interim database/s delivery requests.

• Coordinate with Customer Experience team, Production team to provide high level technical response to Customer queries and support requests on various Navigation data topics.

• Attentive to every report/ support ticket from Customers regarding data quality, coordinate and assign tickets to respective teams for quick resolution of tickets.

• Nurture a continuous improvement and learning mentality.

Additional / Cross functional roles :

• Should be willing to collaborate and take part in the Airport+ Product line delivery. The products are Airport+ Runway Database(RDB) & Airport+ Airport Mapping Database(AMDB)

Required skills/Experience:

• Requires an ability to work with multiple delivery tools and manage the output for various Customer requirements as per their subscription.

• Good Communication skills, both written and verbally, within the team, internal and external as well.

• Be accountable, take ownership and ensure completion of the tasks on time.

• High attention to details, team coordination and zero tolerance for error.

• Willingness to work extra hours during a crisis or disruption.

• Good understanding of the importance of safety and quality is most important.

• Nurture a continuous improvement and learning mentality.

Nice-to-Haves:

• Prior knowledge in Aviation, Flight Operations is an added advantage

Education:

• Bachelor's degree or equivalent experience in an aviation related area.

Travel required: 0%

What We Offer: 

• Stable, full-time employment contract

• Flexible working hours with a hybrid model (3 days per week in our Gdansk office at Olivia Business Centre)

• Training and development opportunities to support your career growth (3000 PLN gross per year after the probationary period)

• Co-funding for meals and commuting 

• Access to the latest knowledge and technologies enabling professional development 

• Opportunity to work on international projects and collaborate with global teams, including occasional international travel

• Private medical coverage 

• Sport card 

• Mental health support platform 

• Life insurance 

• Access to Employee Share Scheme

• Employee referral program bonus (5000 PLN) 

Selection and Hiring Commitment 

We thank all applicants for applying. Only selected applicants will be contacted.

Skywise is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.

Skywise Gdansk is operating within the Airbus Helicopters Polska Structure. 

At Airbus Helicopters Polska sp. z o.o. Gdańsk Plant, the "Internal procedure for reporting legal violations and taking follow-up actions at Airbus Helicopters Polska sp. z o.o. Gdańsk Plant" is in effect. This procedure was introduced in accordance with the Act of June 14, 2024, on the protection of whistleblowers (Journal of Laws of 2024, item 928). In the event of any detected violations, whistleblowers can submit reports to the following email address: talent@skywise.com.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.