Senior Change Manager

We are currently looking for an experienced Senior Change Management Consultant / Manager to support large-scale business and technology transformation programs delivered for international clients.

In this role, you will be responsible for driving organizational change, increasing business readiness, and ensuring successful adoption of new processes, systems, and ways of working. You will work closely with business leaders, project teams, and end users to design and execute change strategies that deliver measurable outcomes.

This position is ideal for professionals who combine strong consulting, stakeholder management, communication, and project delivery skills with hands-on experience in organizational change management.

Key Responsibilities

• Design and implement comprehensive Change Management Strategies and Roadmaps tailored to client needs and organizational context.

• Conduct Change Impact Assessments to identify how proposed changes affect business processes, teams, and stakeholders.

• Lead Business Readiness Assessments to evaluate organizational preparedness and define readiness improvement actions.

• Develop and execute detailed Change Management Plans covering all phases of the transformation lifecycle.

• Design stakeholder engagement approaches and facilitate workshops, interviews, focus groups, and working sessions.

• Create and deliver communication strategies, communication plans, materials, and content that clearly articulate the vision, benefits, and practical implications of change.

• Design Learning & Training Approaches, Training Plans, and Training Content aligned with the needs of different stakeholder groups.

• Establish and support change champion and super-user networks to accelerate adoption.

• Develop Risk & Resistance Mitigation Plans and proactively manage change-related risks and barriers.

• Define and monitor adoption metrics, readiness indicators, and change KPIs.

• Lead project workstreams end-to-end, including planning, governance, RAID management, budgeting, reporting, and quality assurance.

• Build trusted relationships with senior stakeholders and client leadership teams.

• Support proposal development, solution design, and thought leadership activities.

Requirements

Must Have

• 4–7 years of experience in Organizational Change Management, Transformation Programs, Project Management, or Management Consulting.

• Proven experience delivering end-to-end change management initiatives within business and/or technology transformation projects.

• Hands-on experience preparing and delivering:

  • Change Impact Assessments

  • Business Readiness Assessments

  • Change Management Strategies and Roadmaps

  • Detailed Change Management Plans

  • Communication Strategies, Materials, and Content

  • Learning & Training Plans, Approaches, and Training Content

  • Stakeholder Engagement Plans covering multiple stakeholder groups

  • Risk & Resistance Mitigation Plans

• Strong understanding of change adoption methodologies and organizational transformation practices.

• Experience facilitating workshops, stakeholder interviews, focus groups, and readiness assessment sessions.

• Excellent stakeholder management skills with the ability to influence and engage senior leadership.

• Strong communication, presentation, and consulting skills.

• Experience managing project workstreams, including scope, planning, governance, RAID management, reporting, and quality control.

• Excellent English language skills (minimum C1).

Nice to Have

• PROSCI Change Management Certification.

• CCMP (Certified Change Management Professional).

• ADKAR Certification.

• PRINCE2, PMP, Lean Six Sigma, or Business Analysis certifications.

• Experience working within consulting organizations or advisory environments.

• Experience supporting large-scale, multi-country transformation programs.

• Sector experience within Financial Services, Banking, Insurance, or Public Sector organizations.

• BPMN knowledge and business process modelling experience.

• German and/or Italian language skills.

Additional Information

• Seniority level: Senior / Manager

• Travel: Up to 20%, depending on project requirements

What We Offer

• Opportunity to work on strategic transformation initiatives for international clients.

• Exposure to senior stakeholders and executive-level decision-making.

• Participation in complex business and technology transformation programs.

• Collaborative and supportive consulting environment.

• Professional development opportunities, including certifications and training.

• Flexible working arrangements and international project exposure.

• Opportunity to shape organizational change and deliver measurable business impact.