Workday Senior Manager PMO

Workday Senior Manager PMO

Warszawa
Rodzaj pracy
Pełny etat
Doświadczenie
Manager/C-level
Forma zatrudnienia
UoP
Tryb pracy
Praca w pełni zdalna
Teleperformance Polska

Teleperformance Polska

Jesteśmy globalnym liderem w dziedzinie outsourcingu procesów biznesowych (BPO) i nowoczesnej obsługi klienta. Dzięki prawie 500 000 inspirujących, pełnych pasji pracownikom na świecie, którzy mówią w ponad 300 różnych językach oraz naszej globalnej skali działania i lokalnej obecności, codziennie pomagamy największym światowym markom budować doskonałe doświadczenia dla ich klientów. Na polskim rynku funkcjonujemy od 1997 roku, zatrudniając prawie 4000 wyjątkowych osób, obywateli ponad 77 różnych krajów, którzy wspierają naszych klientów w 32 językach. W Teleperformance stawiamy na ludzi – to właśnie oni tworzą nasz sukces!

Zobacz profil pracodawcy

Wymagane umiejętności

branża IT

zarządzanie projektami

implementacja

Microsoft Power BI

Microsoft Project

ITIL

Mile widziane

zarządzanie zespołem

Jira

Confluence

strategiczne planowanie

Opis stanowiska

Rekrutacja zdalna

We are searching for a Workday Senior Manager to manage large and complex business and transformational projects across various technologies, processes and departments. The project will be multi-disciplined (IT Generalist, ITSM, Change Management) and will deliver diverse output of requirements. Essential elements to this role are a strong attention to detail, excellent problem-solving skills and the ability to communicate and influence at all levels of the business.


The Senior Project Manager will translate business vision and strategy into real requirements and work effectively with stakeholders to deliver change. They will possess great communication skills and be able to work in a constantly changing environment. Their key focus is to drive projects forward and work collaboratively to keep teams on track and remove obstacles.


The role will be expected to work US Time Zone (Eastern) as standard but might be required to change time zones occasionally as projects dictate. Fluency in English (written and verbal) is essential (C1/C2).



Key responsibilities and accountabilities:

  • lead projects from inception to close, with superb planning and communication skills to establish timelines, prioritize work and manage expectations,
  • facilitate discussion, decision making and conflict resolution. Excellent stakeholder management skills with the ability to influence to C-up level,
  • ensure effective and clear communication of projects and developments in progress,
  • create and centralize documentation required to direct the delivery of the projects (process mapping requirements, proposal documents, etc.). Ensure appropriate approval and project phase management,
  • analyze key processes in search of strategies that generate the improvement of processes,
  • facilitate productive discussions to establish requirements and consider design alternatives with multi-functional teams,
  • write, approve and prioritize user stories and clearly document requirements with a solid business understanding and strong attention to detail,
  • guide delivery team to execute on defined requirements, remove blocking issues from day-to-day operations of the team – identify and communicate risks,
  • comfortable presenting to internal stakeholders (peer and executives) on project strategy, deliverables and outputs,
  • ensure detailed handover of responsibilities to deliver teams for implementation and transfer of projects to BAU.


Competencies and Professional Background:

  • 5+ years of experience in a project management role,
  • bachelor’s degree in IT, Business or a related field.


Required Skills:

  • experience in Change Management and Organizational Change is desirable,
  • ITIL experience is desirable,
  • experience of implementing system and process change to a large employee base,
  • ability to lead others (non-direct reports) to meet project objectives, overcome issues and meet deadlines,
  • proficiency with tools such as MS Project, MS Visio, JIRA, Confluence and Power BI,
  • problem solving skills and abilities to analyze quantitatively, scope technical requirements and effectively prioritize program deliverable,
  • strong documentation skills to collaborate across local and global teams,
  • excellent disposition for teamwork,
  • analysis capacity, learning capacity and service attitude,
  • assertive, verbal and written communication skill.


What do we offer?

  • contract of employment,
  • crosslocation collaboration,
  • sharing costs of sport activities,
  • private medical care,
  • life insurance,
  • remote work mode,
  • employee referral program,
  • language courses.

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