Administration Specialist

Location: Szczecin (on-site & remotely)

Form of employment: Contract of employment or B2B contract (self-employed)

We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform for small and medium businesses to grow sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool.

Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

A few facts about us:

• We were voted #10 on G2’s Top Customer Service Products and #4 Top EMEA Software Companies for 2023. We currently rate at 4.7/5 in both Shopify and G2.
• Every month, our widget is viewed by 510 million unique users, which is 6.2% of the global population,
• The new Tidio AI feature answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! 🚀🤖
• We currently hire over 180 fantastic people,
• In 2022 we secured $25 mln in a Series B Investment round (read 👉TechCrunch’s article to learn more).

As an Administration Specialist in the Finance & Operations team, you will be responsible for streamlining the company’s administrative processes and driving operational efficiency in the F&O team. Your role will support the whole organization in international growth by optimizing often complex administrative processes and enabling better resource allocation in this area.

As the Administration Specialist in the Finance & Operations team, you will:

• manage contracts and documents flow for new and current employees as well as external providers (preparing based on drafts, signing, and archiving – this is the main part of the role);
• review and archive invoices to support our Accounting Specialist;
• collect data required for the payroll calculations;
• oversee the correspondence flow;
• update the internal knowledge base for the Finance & Operations team;
• collaborate closely with the F&O colleagues as well as other teams (Marketing, People and Culture);
• perform other ad-hoc administrative tasks.

You are the perfect fit if you have:

• previous experience in a similar scope of duties;
• accuracy and attention to detail;
• excellent organization and time management skills;
• good communication skills that enable cooperation with different levels of stakeholders;
• good written and verbal command of English - We also have English-speaking people on board, and sometimes you will work with them;
• ability to work independently and show proactivity in finding new solutions to optimize the processes.

We would like to offer you:

• Form a contract according to your preferences (B2B or contract of employment),
• A start-up working environment without empty procedures and corporate nonsense,
• Opportunity to learn how the company works from the finance & operations side (accounting, finance, legal),
• Support and assistance on the path of development of your competencies - we are focused on constant knowledge gaining and we are happy to share it,
• 26 days off guaranteed in a year,
• Work in a hybrid model – remotely and on-site in our Szczecin office when needed,
• Flexible working time – an optimum work-life balance is important!
• Great development opportunities – company-supported courses and conferences,
• Individual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs!
• Sport & wellness benefits (Multisport or MyBenefit Cafeteria),
• Private medical care (Medicover),
• Mental well-being program – individual therapy or coaching sessions (HearMe),
• Free access to one of the most popular e-book/audiobook services (Legimi),
• Regular social events (company-wide offsites, team events),
• Discounts on Apple products,
• Our famous onboarding bagels on your first day!

What happens when you send your CV?

• Video call with a Recruiter to discuss the experience and expectations;
• Recruitment assignment;
• Video call with the Tax & Legal Manager (your future leader) to discuss the assignment;
• Offer and fireworks!

Don't hesitate and apply right away!

Diversity Statement

One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.