Sales Development Representative

Location: Europe

Salary: 8000 PLN - 13000 PLN company costs

Form of employment: Contract of employment or B2B contract (self-employed).

We are a fast-growing tech company created by skilled and experienced international talents. Our flagship product is a live-chat app powered by unique chatbot solutions. As a customer experience tool, we help small businesses worldwide serve their clients efficiently. Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

A few facts about us:

• Our product is in the world's top 5 most popular live chat solutions, and our goal is to become no. 1.
• Every month, our widget is viewed by 510 million unique users, which is 6.2% of the global population.
• Currently, we hire over 170 fantastic people.
• In March 2022 we secured $25 mln in a Series B Investment round (read 👉 TechCrunch’s article to learn more).

By joining Tidio as a Sales Development Representative, you will become a crucial member of our international team and help us identify high-potential B2B clients by introducing them to Tidio+

You will work closely with Account Executives, and the Head of CX Ops to streamline our sales process.

As a Sales Development Representative, you will:

• target our registered clients with email sequences to spark interest in Tidio+;
• research our sign-ups and connect on LinkedIn to build relationships and interest in Tidio+;
• go through our database and identify opportunities;
• manually reach out to some sign-ups;
• create campaigns for some sign-ups;
• make zoom/google meets calls (30% of the time);
• communicate with our leads in preparation for the account executive team.

You are the perfect fit if you have:

• advanced knowledge of the English language: minimum C1 level (written and spoken);
• availability to start an 8-hour shift at 10 AM CET;
• ability to write persuasive emails and LinkedIn messages - both one-to-one and one-to-many (personal and campaigns);
• highly developed organizational skills;
• attention to detail for good data hygiene - to maintain our profiles and database;
• curiosity around understanding how different companies could use Tidio;

Bonus points will be given for:

• experience in selling e-commerce or customer experience software, chatbots, live chat, etc.
• SDR experience;
• familiarity with the SaaS sector.
• a good understanding of Tidio and our competitors and where we excel and where we don’t;

We would like to offer you:

• work with a small, experienced team that continually shares knowledge and is not afraid of testing new solutions;
• great development opportunities – company-supported courses and conferences and the possibility of further growth in the sales area;
• flexible working time – an optimum work-life balance is important!
• possibility to work 100% remotely, use one of our two offices in Poland, or book a coworking space in your city;
• 26 days off guaranteed in a year;
• individual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs;
• sport & wellness benefits – no extra charge*;
• premium medical care – no extra charge**;
• mental well-being program – individual therapy sessions and resources for employees;
• budget for 1:1 English language classes;
• free access to one of the most popular e-book/audiobook services;
• regular integration events (company-wide meetings, team events);
• discounts on Apple products;
• our famous onboarding bagels on your first day!

Would you like to meet other Tidioers in person? Make sure to visit one of our sites in Poland (more info here)

*Multisport/MyBenefit Cafeteria in Poland or a financial equivalent in your country

** Medicover in Poland or a financial equivalent in your country

What happens when you send your CV?



• We will study your CV - if it meets our expectations, you will be asked to record a 1-minute video answering a question: “Why are you the best candidate for this position?”
• A short interview with a Recruiter;
• A recruitment assignment;
• An interview with a Hiring Manager;
• Offer and fireworks ;)

Don't hesitate and apply right away!

Diversity Statement

One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.