German-speaking Customer Service Specialist
TP Polska
Jesteśmy globalnym liderem w dziedzinie outsourcingu procesów biznesowych (BPO) i nowoczesnej obsługi klienta. Dzięki prawie 500 000 inspirujących, pełnych pasji pracownikom na świecie, którzy mówią w ponad 300 różnych językach oraz naszej globalnej skali działania i lokalnej obecności, codziennie pomagamy największym światowym markom budować doskonałe doświadczenia dla ich klientów. Na polskim rynku funkcjonujemy od 1997 roku, zatrudniając prawie 4000 wyjątkowych osób, obywateli ponad 77 różnych krajów, którzy wspierają naszych klientów w 32 językach. W Teleperformance stawiamy na ludzi – to właśnie oni tworzą nasz sukces!
Wymagane umiejętności
angielski B2
niemiecki C1
customer service
obsługa techniczna
Microsoft Office
Opis stanowiska
Hi!
Have you ever done laundry at work?
No? Strange...with us it's normal 😊
We support customers of one of the largest manufacturers of home appliances/ RTV equipment/ IT equipment, and we have so much equipment in the office that you will almost feel at home.
Tasks:
- Provide technical support to equipment users.
- Diagnose and resolve technical problems.
- Providing information on products and their functionality.
- Entering requests into the system.
Our requirements:
- Very good command of German,
- Good command of English,
- Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).
- Communicativeness, willingness to learn.
- Ability to type quickly on a computer keyboard.
- Availability for a minimum of 120 hrs per month.
We recruit remotely! Learn about the stages of recruitment:
Screening - initial telephone interview.
Language test.
Teams interview with English language verification.
Information for you on our decision.
What we offer:
- Civil contract with a rate of PLN 50,00 gross/hour.
- If you are relocating to Warsaw from another country or city in Poland, we provide you:
1. Flights/transportation to Warsaw,
2. Accommodation for the first month,
3. 4000 PLN gross relocation bonus,
4. Full support from a buddy who will help you find your feet in Poland/Warsaw.
- The possibility of arranging a convenient collaborating schedule; the project works on Monday-Friday 9:00 - 18:00, and Saturday 10:00 - 16:00.
- Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, shopping codes, cinema tickets, and much more.
- Opportunities for personal and language development - internal training and free access to a language learning platform are available.
- Opportunity to grow within the company's structures - we specialize in identifying talent among our agents through internal recruitment. This is a chance for you to build a career path....
To which we urge and invite you! Apply today!
We are staring 04.08.2025.
Rekomendowane oferty
