Privacy Data Analyst - fluent Italian
Wielicka, Kraków
TP Polska
The Privacy Specialist is responsible for enforcing the policies for our clients products by analyzing requests under European Law Legislations from lawyers and private individuals by reviewing and processing privacy requests. You will also be responsible for handling users’ privacy requests for different workflows, following the client’s guidelines, which allow you to make sound decisions. You will have a thirst for knowledge, impeccable judgment and be comfortable operating in a fast paced, dynamic environment.
Duties & Responsibilities
Review and process incoming privacy requests through online tools Evaluate validity of each request in line with our clients policies
Continually educate yourself about changes to policies and protocols with the support of our Training and Quality Departments
Work closely with our clients policy specialists to address cases and regulatory inquiries using the clients response framework
Maintain a high level of quality in each case that you review
Achieve weekly productivity deliverables as part of daily workflow
Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness
Develop skills in a number of different areas including data, tools and quality assessment
You may be required from time to time to support different workflows/products/markets depending on business need
While you will primarily support the market and workflow you have been hired for, you will also be required to support the English market. There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and or volume fluctuations
Required Qualifications & Experience
Fluency in written and spoken Italian and English is essential
Motivated by working in an environment that requires strong attention to detail
Excellent communication skills both verbal and written
Demonstrates ability to exercise impeccable judgment
Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material such as graphic, violent, or sexual content
Ability to work in a fast paced environment with complex requests
Ability to be flexible and adaptable to meet changing business needs
Good computer literacy with the ability to quickly learn new tools
B.A. or B.S. degree/masters or equivalent professional experience in online operations, privacy or legal support role desirable
Competencies
Understanding the Role
Solution & Results Orientated
Initiative
Collaboration & Teamwork
Attention to Detail
Organisation & Planning
Resilience & Adaptability
Organizational Commitment
We offer:
Employment Contract.
Competitive Salaries.
MyBenefit (inc. Multisport, private LUX MED Medical Care).
Refer a Friend Program
Relocation Support.
Attractive offer to join Unum Corporate Life Insurance.
Wellness Feel Good Program.
Career & Personal Development.
Language Learning Platform.
Join us and apply today!
Jesteśmy globalnym liderem w dziedzinie outsourcingu procesów biznesowych (BPO) i nowoczesnej obsługi klienta. Dzięki prawie 500 000 inspirujących, pełnych pasji pracownikom na świecie, którzy mówią w ponad 300 różnych językach oraz naszej globalnej skali działania i lokalnej obecności, codziennie pomagamy największym światowym markom budować doskonałe doświadczenia dla ich klientów. Na polskim rynku funkcjonujemy od 1997 roku, zatrudniając prawie 4000 wyjątkowych osób, obywateli ponad 77 różnych krajów, którzy wspierają naszych klientów w 32 językach. W Teleperformance stawiamy na ludzi – to właśnie oni tworzą nasz sukces!