Remote German-speaking ​Contact Center Advisor - 24/7

Does working at one of Europe’s largest fin-tech companies interest you?

Are you keen to join a rapidly growing team, in an international environment where you’ll get many opportunities to develop yourself, and collaborate with colleagues from all over Europe?

If so, you are in the right place!

Welcome to a leading provider of innovative payment solutions and financial services. With a commitment to excellence and a passion for innovation, we empower businesses and consumers alike to thrive in an increasingly digital world.

Your tasks:

• Help customers over the phone with their questions about payments and cards.
• Solve problems, follow company rules, and ensure customer satisfaction.
• Work with teams and partners to ensure smooth processes.

Our requirements:

• Speak and write German (B2/C1) and English (B2/C1).
• Be positive, a team player, and open to learning new things.
• For full-time: Be ready to work different shifts, including evenings, nights, and weekends. For part-time: availability to work on weekends (Saturday-Sunday) for 10h each, from 8:00 am to 6:00 pm, i.e. 20h of work per week.

Optional:

• Experience in customer service- if you don't have any experience, don't be afraid, we will teach you everything.

What we offer:

• Employment contract, with salary: for full-time: 6700-8700​ PLN gross/month; and for part-time: 4100-5100 PLN gross/month. Based on your experience.
• Friend referral program with additional bonuses.
• Remote work - we guarantee all equipment.
• Private health insurance.
• Sports card subsidy.
• Life insurance.
• The real opportunity to grow by taking part in recruitment and internal training,

Social events, charity actions, and opportunities to integrate with colleagues.