Application Support Specialist

Your responsibilities:

• Monitoring, maintaining, and supporting business applications and IT systems.

• Troubleshooting technical issues and providing support to end users in an enterprise environment.

• Collaborating with IT teams and business stakeholders to ensure system stability, incident resolution, and SLA compliance.

We are looking for you, if you have:

Experience Level: Mid to Senior Level (3-5 years experience)

Languages:

• Mandatory: English (C1)

• Nice to have: German (B2)

General Skills:

• Bachelor’s degree in IT, Computer Science, or related field.

• Strong communication and coordination skills.

• Ability to work in a team and collaborate effectively.

• Customer-oriented mindset.

• Proficiency in Google tools (Gmail, Google Calendar, Google Chat/Meet).

• Fluent English; German is a plus.

• Ability to quickly learn and adapt to new technologies and business processes.

• Basic knowledge of ITIL and Release Management processes.

• IT Service Management expertise.

• Self-organized to meet given SLAs.

Technical Skills:

• Strong experience in relational databases (Oracle, MS SQL, PostgreSQL).

• Administration expertise in MS SQL (Mgmt Studio), MySQL, PostgreSQL, PLSQL,
  Unix/Linux, SharePoint, MS Access.

• SQL scripting and database administration experience.

• Experience working in an Enterprise Network environment.

• General knowledge of Active Directory and Firewall security.

• Proficiency in Windows Server (2012, 2019, 2022+), MS SQL Server, and Linux.

• Knowledge of web server technologies (Apache, IIS >7).

• Ability to schedule and manage batch SQL database scripts.

• Nice to have: AWS Cloud experience.

• Nice to have: API integration experience via Mulesoft.

Preferred Experience:

• Experience in pharmaceutical industry or international company, especially in areas
  such as SHE, Facility Management, Logistics, Supply & Disposal, and Engineering/Construction

• Familiarity with programming languages (HTML, ASP, SQL, VBA, VBS, CMD/DOS,
  JavaScript, Java, PowerShell, Python).

We reserve the right to contact the selected candidates.