Digital Cloud Engineer z językiem angielskim

As a English-speaking Digital Cloud Engineer working hybrid in Krakow, Poland you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

This career path is for you if you want to take your tech-savvy SaaS and cloud sales and marketing capabilities to the next level. Here you’ll join an organization that values your passion for continuous growth. You’ll be able to learn from your direct peers as well as be mentored by the business-to-business sales and business development experts you support.

During a Typical Day, You'll:

• Partner with the Google Cloud Sales team to identify business opportunities, qualify pipeline deals, and accelerate technical wins across a broad portfolio of products and segments.

• Lead solution design and technical architecture efforts; develop strategies to resolve technical impediments and ensure client solutions meet specific business requirements.

• Act as a trusted technical advisor, diagnosing customer needs and prescriptively guiding them through technical objections to ensure successful product evaluation and adoption.

• Provide "best practice" advice on enterprise architecture, platform infrastructure, and integration strategies to optimize the effectiveness of Google Cloud products.

• Demonstrate technical feasibility by building prototypes and demonstrating integrations within customer and partner environments.

  
  

A Bit More About Your Role

We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to the Operations Sales Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

What You Bring to the Role

• Cloud Proficiency: Demonstrated knowledge and experience working with Google Cloud products, with the ability to navigate complex technical environments.

• Communication Skills: Exceptional verbal and written communication skills, with the ability to ask high-value questions, identify technical needs, and handle high-level customer objections.

• Certification: Possession of a Google Associate Cloud Engineer certificate (or equivalent technical accreditation).

·       Full professional fluency in English

·       Reside in or ability to relocate to Krakow, Poland

What You Can Expect

·       Generous relocation package of 2000 PLN net

·       Base salary of 12 000 PLN gross, plus bonus opportunities

·       A culture of learning, growth, and continuous improvement 

·       A healthy benefits package which includes (to name a few):

• Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)

• Multisport Card

• Hybrid work environment (3 days onsite, 2 days remote in Krakow)

• Flexible working hours

• PPK Plan

• Employee Referral Program

• VISA and Work Permit reimbursement if needed

• Additional days of annual leave

• 1000s of career development opportunities include language course partial reimbursement program as well as tuition program for sales courses and studies

  
  

About TTEC

Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.