Logistics and Customs Specialist

We are looking for a Logistics and Customs Specialist to help optimize and streamline our logistics processes. In this role, you will work closely with both internal teams and external partners, ensuring smooth domestic and international transport, managing return flows, and driving operational improvements.

Delivery & Services Team

The Delivery & Services Team ensures that Tylko products reach customers worldwide safely and on time. They collaborate with external carriers and warehouses to provide reliable, timely, and secure logistics solutions.

Once you join our Team you will be responsible for:

• Coordinating transport, returns, and assembly services; resolving delivery-related issues
• Recording and verifying logistics costs; identifying cost-saving opportunities
• Monitor the completeness and accuracy of transport and export documentation across carriers and platforms
• Ensure export documents are complete and validated to support VAT reporting and compliance
• Track partner performance through KPIs; support audits and continuous quality checks
• Reducing delivery times and logistics costs; supporting execution of logistics strategy

Why Tylko?

Being a part of the Tylko team goes beyond clocking in every day and keeping your head down. We celebrate inclusivity and work together to build a culture of happy, healthy employees who are truly heard, and provide the following great benefits for every single member:

• One bonus day off every month
• Comprehensive healthcare
• Multisport
• A discount on all Tylko products
• And of course, a dog-friendly office!

Job requirements

• Min. 2 years of experience in a courier company or e-commerce logistics (preferably in B2C deliveries)
• Proficient in MS Excel and MS Office tools
• Experience with TMS/WMS systems or delivery tracking platforms
• Working knowledge of Incoterms and basic customs clearance procedures
• Fluent Polish and good command of English (B2)
• Working in our Warsaw office 3 days a week

It would be an additional plus if you have a valid category B driving license and you are comfortable with long-distance driving.

And last but not least - we're looking for someone who is:

• Well-organized and able to set clear priorities
• Proactive and focused on problem-solving
• Confident in making data-based decisions
• A clear and effective communicator