Junior Daily Banking Operations Specialist

UniCredit in Poland belongs to one of the largest financial groups in Europe, serving over 15 million Clients, including one million businesses. We are building a new banking model that combines the speed and appeal of a fintech with the strength and stability of a universal bank. We draw on 150 years of experience and the unique expertise of our teams, acting as the Group’s pan-European innovation hub.

We are creating ultra-fast and transparent banking with an “all-in-one” application and new opportunities for all Clients - individual, business, and corporate. We provide full omnichannel service thanks to a network of flagship branches in key Polish cities and our Support Center.

Our greatest value is our People - a Team of creative experts who thrive in a dynamic and innovative environment. We focus on collaboration, engagement, and achieving ambitious goals.

We are looking for a Junior Daily Banking Operations Specialist to join us at this pivotal moment, share our vision, and help shape the future of European banking.

What you will be doing?

As a Daily Junior Banking Operations Specialist, you will be at the heart of our bank's engine, ensuring the seamless execution of core financial processes. Your role is focused on the end-to-end operational lifecycle of our clients' products—from maintaining data integrity to precise transaction management and account closures. You will be responsible for the accuracy of our systems and the reliability of our daily banking services, directly impacting the quality of the customer experience.

Your main responsibilities will include:

• Account & Product Lifecycle Management: Executing Accounts Parameter Changes and the Processing of  Relation Closures to ensure client portfolios are always accurate and up-to-date.

• Data Administration: Performing Client Data Updates and Maintenance, ensuring the highest standards of personal data administration and system consistency.

• Deposit Operations: Handling Term Deposit configuration and performing Manual Corrections of Deposit Parameters to ensure financial products are set up according to specific client agreements.

• Payment Execution: Managing Manual Payments execution, ensuring all non-automated transfers are processed with 100% accuracy and within strict deadlines.

• Customer Communication: executing Mass Customer Communication campaigns regarding operational changes, updates, or regulatory requirements.

Skills you should have

• Minimum of 1 year of experience in an operational role within the banking sector, with a strong background in back-office or middle-office functions.

• Exceptional attention to detail and a "zero-error" mindset when handling financial data and manual payments.

• Hands-on experience in managing client data, account parameters, and deposit products.

• Analytical skills to quickly identify and resolve discrepancies in operational systems.

• Ability to work in a fast-paced environment where meeting daily processing cut-offs is a priority.

• Strong communication skills, enabling effective collaboration with diverse internal teams.

• Fluency in English (B2+ level), both written and spoken.

• A proactive approach to problem-solving and a high degree of responsibility for assigned operational tasks.

What we offer

You will get an opportunity to work in an innovative, digital bank applying state of the art approaches and technologies. Unless limited by banking regulations we offer a flexible form of contract.You will be provided an Individual Development Budget, dedicated to enhancing your professional skills.If your role permits, we also offer flexible work location: home/office —  according to your preference. You and your closest family will be covered with VIP-level private medical care which includes dental treatment and a hospitalisation package. We care for our colleagues’ well being, therefore we cover psychological consultations if you ever feel you need such support. We co-sponsor your Multisport card and cover 50% of its cost. You will work on computer equipment that delivers the best user experience — Apple MacBook. Our office in Warsaw offers healthy snacks throughout the day. 

Our process

We keep our recruiting process simple. Step 1: Talk with one of our Recruiters about your to date experiences and ambitionsStep 2: Meet with your future Team Manager to deep dive on the role specifics and our work environment

Our note to you

Diverse teams really are the best teams. Research shows that some candidates may hesitate to apply for a job unless they meet every requirement. If you are excited about working with us, we encourage you to apply - even if you're not 100% sure. We are interested in getting to know you and learning about what you bring to the table.

Please note that we may close a job posting early if we receive a large number of exceptional applications.

Good luck!