Expert for Direct channel sales (UNIQA Insurance Group)

As one of the leading insurance companies, we know that together we can achieve more. At UNIQA, we are therefore the community for a better life. We use our individual skills to shape the future together. Tell us about your strengths and apply!

Expert for Direct channel sales (UNIQA Insurance Group)

Job description:

• Development and implementation of our group-wide business strategy

• Independent management of cross-functional, strategically relevant projects

• Work in diverse corporate projects with high strategic relevance (such as the transformation and optimization of the product portfolio or the business and IT transformation of UNIQA INT)

• Proactive identification of improvement potential and implementation of transformation strategies

• Further development of our internal capabilities using your strategy consulting toolkit

• Learning and growing in a strong team of highly motivated former consultants

• Driving execution of Direct channels expansion strategy – overseeing and monitoring the rollout of new Direct capabilities strategies and enhancement in local markets            

• Optimizing digital sales processes – defining and sharing the best-in-class strategies for digital customer engagement, sales conversion and service efficiency                                                        

• Becoming a topic expert in digital best practices – researching and applying industry-leading tools, technologies, and processes to drive the continuous improvement                                       

• Enhancing automation and improving customer experience – identifying opportunities to improve self-service capabilities, call center efficiency and overall digital journeys                             

• International exposure and collaborating across functions – working with local teams, IT, marketing and operations to ensure digital strategies are effectively implemented and scaled

• Tracking and analyzing performance – leveraging data insights to refine strategies, optimize conversion rates, and improve digital customer engagement  

Requirements:

• Excellent degree from a leading university or business school

• At least Bachelor degree in Business or a comparable field of study

• At least two years of professional experience in strategy consulting, management consultancy, or corporate strategy

• Experience in an international environment or in working with international teams is an advantage

• Experience in digital sales and service channels, with extensive understanding of website conversion optimization, self-service tools and call center operations

• Analytical, data-driven and comfortable using insights to improve digital channel performance and customer experience, with strong ability to interpret KPIs, competitor benchmarks, and market trends to inform decision-making

• Strategic and hands-on thinker, who can balance long-term vision with execution and continuous optimization

• Collaborative, influential and able to work across teams and influence decision-making in a complex, multinational environment

• Passionate about innovation, always looking for ways to push digital boundaries and drive new efficiencies

• Confident presentation at expert and top management levels

• Ability to work in a team, high level of commitment, ownership and initiative

• High level of commitment and independence, as well as self-motivation for further development

• Ability to recognize complex relationships and present them in a simplified manner

• Advanced use of Microsoft Office, especially PowerPoint and Excel

• Willingness to travel abroad at least once per quarter i needed

• Fluent English skills

Please kindly submit your application exclusively in English

We offer:

• Stable employment based on an employment contract

• Interesting work in an international environment

• Working among professionals with many years of experience in insurance

• Freedom to act - space for creating and implementing new solutions

• Good atmosphere conducive to cooperation

• Flexible working hours and the possibility of partial remote work

• A cafeteria benefits system - you decide what you use