Chat Support Specialist with Latvian language

Unique People Employment Agency with the number 15946 provides a comprehensive range of recruitment services for all companies of the CCIG Group, which is the largest company in the Call and Contact Center industry in Poland. 

The job offer is created especially for you!

We are currently looking for Latvian speakers for Customer Chat Support for one of our Contractors, a fast-growing online store.

Take a step towards your career and join us today!

Chat Support Specialist with Latvian language

Workplace: Wrocław

Your tasks:

• Answering Customers’ questions on chat in Latvian,
• Supporting the Customers at every stage of purchase,
• Handling and processing returns and complaints,
• Providing the highest possible quality of service.

Requirements:

• Knowledge of Latvian language at least on B2 level,
• Knowledge of Polish or English at least on B2 (necessary to participate in training), 
• Willingness to work shifts - project runs 24/7, and we expect you to work a minimum of 120h per month,
• Precise and clear formulation of written statements,
• High personal culture,

Experience in working with Customers is welcome.

In return, we offer:

• A guaranteed hourly payment,
• An induction package that will allow you to fully carry out assigned tasks on your own,
• Developmental work in an international team;
• Support from coaches and an experienced team;
• Opportunity for promotion and development within the structures of CCIG Group;
• Opportunity to subsidize additional benefits i.e.: Multisport card, Medical Package, Life Insurance;
• Friendly and respectful workplace,
• Fruit Thursdays;
• Access to a library, relaxation room and discount card.