Assistant Manager - Team Leader – EUR Pre-Bound & Projects

Why you'll love working at Xceedance:

• The people - we're a diverse group of fun-loving people with a range of talents, yet we are all focused on one goal - delivering the best possible service to our clients.

• Our position in the insurance industry - Xceedance supports insurers, reinsurers and brokers worldwide. We make it possible for our clients to drive operations, implement technology and improve their performance. And what's best about this is that we are at the cutting-edge of the industry, playing a leading role in helping our clients' develop.

• Your development - we don't just talk about your development, we have a rigorous set of policies in place to drive your development month after month. Regular training, mentoring, networking. Plus your own development budget.

The purpose of this position is to lead a team of up to approx. 12 team members for our client. The team leader will be accountable for EUR Pre Bound & Projects.

Key responsibilities:

• The individual will be responsible for managing mentioned activities/processes including client facing interactions.

• Responsible for mentoring current members, providing them with the necessary guidance they need in order to deliver results.

• Guide, coach and support the development of staff including regular 1-2-1s.

• Creates growth opportunities for people to learn, planning for succession, and developing the leadership pipeline.

• Responsible for management administration for the team (e.g. annual leave management, compliance etc.).

• Takes ownership of organizational changes, implement strategies, and build tactical plans to drive the change process.

• Improve processes, leverage technology and other resources to automate/create efficiencies;

• Work with the manager, Country Coordinators & other stakeholders (depending on needs) to ensure that the expectations (BAU vs additional activities) are managed efficiently.

How you'll develop in this role:

Step by step you will learn how Xceedance supports insurers, reinsurers and brokers worldwide. We make it possible for our clients to drive operations, implement cutting-edge technology and improve their performance. By gaining firsthand experience of this, you'll learn how it works and begin to develop expertise in particular types of services.

You'll probably also begin to appreciate our unique company culture. We take care to nurture our talent and create an environment that encourages learning opportunities and supports development. Regular training, mentoring, networking. And good management most of all. Our people managers and leaders will play a key role in shaping your career.

Requirements:

• Very good English skills.

• Analytical thinking, numeracy and problem-solving skills are critical.

• Previous experience in insurance area would be an asset.

• Ability to question the status quo and openness to new challenges.

• Excellent communication skills.

• Experience in team and process management.

• Understands clients perspective and their challenges and is able to find win-win solutions;

• Excellent communication skills;

• A positive attitude and sense of humor are a must!

What you can expect from us:

• LUXMED medical cover for you with full dental care, oncological preventive program and additional mental health support with helpline & individual sessions with a therapist.

• Flexible work hours (we start between 7:00 and 10:30 am).

• 8-hour work time with a lunch break already included - spend the rest of the day doing what is important to you as intended in the #2h4Family program.

• Additional days off - to celebrate your birthday, moreover, if you want to do a volunteer work, feel free to do so with some extra days off

• Integration events - monthly delicious breakfasts, movie nights, board game nights, outdoor events.

• Lively and modern office in the City Centre with parking space for employees.