Manager - Process Excellence

Why you'll love working at Xceedance:

• The people - we're a diverse group of fun-loving people with a range of talents, yet we are all focused on one goal - delivering the best possible service to our clients
• Our position in the insurance industry - Xceedance supports insurers, reinsurers and brokers worldwide. We make it possible for our clients to drive
• operations, implement technology and improve their performance. And what's best about this is that we are at the cutting-edge of the industry, playing a leading role in helping our clients' develop.
• Your development - we don't just talk about your development, we have a rigorous set of policies in place to drive your development month after month. Regular training, mentoring, networking. Plus your own development budget.

Key Objectives and Major Responsibilities:

• Lead/mentor operational excellence projects using Lean tools/Six Sigma methodology.
• Deliver trainings on quality concepts/ tools and Lean Six Sigma to build Quality DNA/
• Working knowledge of automation tools like desktop automation, RPA, AI/ML etc.
• Understanding of global P&C Insurance domain.
• Partner with teams across diverse business functions (like Underwriting Services, Insurance Operations) to translate business processes into End to End process flows using process mapping tools (like Visio, Celonis etc.).
• Conduct process deep dives and identify opportunities to transform processes through potential transformation levers like lean/six sigma, automation, analytics, AI etc.
• Perform data and process analysis to identify improvement opportunities and create Book of Work to deliver efficiency and effectiveness.
• Be the contact point for internal and external stakeholders to govern and drive process improvement.
• Research for industry/business best practices, and benchmarks for processes mapped.
• Own committed impact for clients and work with stakeholders to identify, execute, track and report improvement opportunities.

Key Capabilities and Competencies:

• Excellent written and verbal communication skills.
• High level of energy to thrive in a multitasking environment.
• Detail oriented with the drive to follow through on critical and time sensitive tasks.
• Knowledge and experience with data analysis, process flow mapping, and documentation.
• Excellent knowledge of latest technology, systems and tools to leverage in process improvement.
• Proficient in using MS Visio, PowerPoint and Excel.
• Self driven.

Qualification and Experience:

• Graduate with 13+ years of work experience with at least 8 years in a Process Improvement role in finance domain.
• Exposure to leading process improvement projects.
• Lean Six Sigma – Green/Black belt certified.
• Certifications and working knowledge of latest technology.
• Insurance background is a plus.

How we'll support you:

• LUXMED medical cover for you with full dental care, oncological preventive program and additional mental health support with helpline & individual sessions with a therapist.
• Flexible work hours (we start between 7:00 and 10:30 am).
• 8-hour work time with a lunch break already included - spend the rest of the day doing what is important to you as intended in the #2h4Family program.
• Additional days off - to celebrate your birthday, moreover, if you want to do a volunteer work, feel free to do so with some extra days off.
• Hybrid work model.
• Integration events - monthly delicious breakfasts, movie nights, board game nights, outdoor events.
• Lively and modern office in the City Centre with parking space for employees.