Senior Product Manager - Business Client Onboarding

Join us as a Senior Product Manager responsible for the Business Client Onboarding area and help us design and develop products that ensure our users a fast, secure, and seamless start to using our services.

Your Mission

Design and scale seamless onboarding experiences for business clients joining our Multicurrency Account and Payment Gateway products. You’ll drive high-conversion, low-friction KYB flows that meet regulatory standards and delight users from day one.

What You’ll Do:

• Own the onboarding experience for business clients – from sign-up to successful activation.
• Improve conversion and reduce drop-offs by identifying and addressing friction points.
• Automate manual processes in KYB and risk evaluation, improving speed and efficiency.
• Collaborate with Risk, Compliance, Ops, Engineering, and Design to deliver onboarding that’s user-first and compliant.
• Validate new features through testing and feedback.
• Coordinate cross-team delivery and oversee successful launches.
• Manage vendor integrations.

We’re Looking for Someone Who Has

• 4+ years of product management experience, ideally in fintech or financial services.
• Exposure to KYB, onboarding, or risk decisioning (nice to have).
• Track record of improving user experience in complex or regulated environments.
• Strong analytical skills; data-driven decision-making.
• Excellent communication and stakeholder management.
• Self-starter who thrives in fast-paced, cross-functional teams.

What we offer? 

• Real influence on shaping the ZEN.COM 
• Work in an environment where innovation and effectiveness truly matter.
• Competitive salary and flexible working conditions.
• Private medical healthcare.
• Internal and external training opportunities.