Key Account Manager

Why us? 

We are part of the ALTEN Group – a leading European provider of engineering and technology consulting services. Over 35 years, we have become a major technology partner for many global clients, with more than 57,400 employees in 30 countries around the world. We support our clients’ growth strategies in innovation, R&D and information systems, with revenues exceeding more €4 billion.

Join ALTEN Polska and let’s grow together!

We are growing and to be able to support our growth we are looking for a skilled Account Manager to take care of our existing customers in Kraków. This is one of the key roles in our company to fulfill the mission of being trusted partner, building strong relationships with key customers and extending our services.

Are you an ambitious salesperson with a flair for building long-lasting relationships?

Are you passionate about account management and customer experience?

Do you have a winner attitude?

If so, you might be the perfect candidate we are looking for!

Your challenges

• Developing client management and growth strategies
• Understanding clients' domains, projects, and correlations
• Anticipating client needs, identifying new business opportunities, and proposing tailored outsourcing solutions
• Building client relationships by understanding their structure and key stakeholders
• Regularly updating clients on project progress, preparing reports, and performance metrics; gathering and sharing feedback with teams for continuous improvement
• Participating in regular client meetings and events, preparing presentations and recommendations
• Attending conferences to network and deepen business understanding
• Analyzing competitors activities, tracking industry trends and best practices
• Collaboration with Center of Competences (COC)
• Working closely with the Recruitment Team to ensure alignment of hiring efforts with project needs and client expectations 
• Monitoring client satisfaction

Candidate profile

• MA in business administration, sales or similar
• Wide experience in sales positions (preferred in IT Services and IT Consulting)
• Knowledge of the IT landscape
• Fluent in English (written and spoken)
• Ability to build trust and maintain long-term relationships with customers
• Determination and ambition to achieve goals
• Outgoing, proactive, and open-minded personality
• Ability to work independently and manage own time
• Professional approach to work and strong sense of responsibility

We offer

• A full-time contract
• Stable and long-term cooperation in an international environment
• Well-defined career path at the European leader in engineering & IT consulting
• Being a part of “can-do attitude” Team
• Your great ideas and initiatives go into production
• Participation in company conferences, trainings, workshops, integration meetings, etc.
• Opportunity to relocate and work in different ALTEN Polska branches

Benefits

• Medicover medical care
• Medicover dental care
• Medicover Benefits platform / Medicover Sport card
• English language course
• Employee referral program
• Layette for a newborn employee’s child
• Group life insurance
• Pension scheme

Does this sound perfect for you? Do not hesitate and join our team!

NOTICE: We kindly inform you that we will contact the selected people.