Your responsibilities

• Telephone and e-mail service for Spanish-speaking individual clients
• Presenting Beliani products to our clients
• Chat service
• Planning shipments
• Taking care of the timely execution of orders
• Customer service inbound pre and post-sale via phone, e-mail and chat
• Processing orders
• Reporting to the Country Team Leader
• Taking care of the timely execution of orders

Our requirements

• You are native / fluent in Spanish (min. C1)
• You have a communicative level of English (min. B1)
• You have great written and communications skills
• You have good cultural knowledge of a given market
• You are a fast learner
• You have a good typing speed (min. 45 wpm)
• You have good Microsoft Office and Google Cloud suite knowledge
• You are able to work in a team as well as individually
• You are located in Szczecin (Poland) or would like to relocate
• You are able to work under pressure and multitask

What we offer:

• Work in an international environment in a fast-growing company
• Work in a pleasant atmosphere within a great team
• Career and self-development opportunities
• Intensive training in all aspects which you lack experience in
• Office in the city center
• Attractive salary
• Full time employment contract
• Flexible working time
• Private healthcare package, also for family members
• Multisport card
• Discount on furniture purchases
• Sharing the costs of foreign language classes
• Sharing the costs of professional training & courses
• Pizza day
• Company party 1 x / year
• Team and company integrations after hours
• Non-corporate company structure
• Relocation package for people ready to move to Szczecin
• 26 days off regardless of seniority