Agent with Spanish (from 2pm to 10pm)

Currently, we are conducting recruitment processes for an international cybersecurity company that helps their business clients to obtain certificates related to non-cash payments.

Agent with Spanish

Responsibilities:

• Responding to all customer service requirements, agreed telephone service;
• To aim to resolve all queries on a first call resolution basis;
• Ability to interact with customers on a personal level;
• Communicate clearly and effectively during all calls;
• Document all calls thoroughly and correctly.

Requirements:

• Knowledge of Spanish and English at the level of min. B2;
• Experience in customer service area or in corporate environment will be an asset;
• Good computer skills;
• High communication skills, flexibility;
• Responsibility and ability to organize time;

The offer:

• Work based on contract of employment, afternoon shift from 2pm to 10pm
• Great atmosphere in a dynamic work environment without dress code;
• Private medical care;
• MyBenefit system (including Multisport Card);
• Extra annual leave days;
• Eyeglasses reimbursement;
• Life insurance.