Order Management Coordinator w/ Spanish (mixed shift)

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview

Supply Chain structure which is currently being dynamically developed here in Cracow. It includes Order Management, Order Validation, Order scheduling, Demand and Supply Planning. The department is new on one hand, but it is expected to become a Center of Excellence in the global structures in the near future. Supply Chain is supporting sales process and operations on a daily basis starting from forecasting through order scheduling and management, securing material availability up to shipping. Order Management organization supports Motorola Solutions Radio and Systems business by processing and managing the NA orders.

Job Description

• Completing order management / order cycle for all internal and external customers by performing various activities: order entry, changing order process and holding management in close cooperation with finance, credit, export control, product groups, PM’s, sales etc.
• Providing information about order status.
• Coordination of orders with other Supply Chain departments.
• Adapting to a fast-paced business with a focus on first in, first out cycle time on all requests while maintaining the ability to refocus quickly if business needs dictate.
• Handling customer complaints.
• Providing Sales support with regard to order management, customer queries
• Participating in monthly close activities that result in heavier workloads and are critical to corporate financial performance.

Please note that this is a mixed shift position for fixed term contract (min. 12 months).

Basic Requirements

• Business fluent English and Spanish - required
• Minimum 1 year of work experience in relevant field and customer focused environment
• University degree (bachelor of business administration / master) or comparable
• Formal industrial and commercial education
• Excellent knowledge of MS office
• Excellent time management
• Dynamic, creative and good ability to present and assert oneself
• Excellent communication skills, self motivated and able to work under pressure
• Ability to judge
• High rate of sensitivity of the mentality, business culture and practices in a multicultural environment

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way.

Also, to reward your hard work you’ll get:

• Flexible working hours,
• Mixed-shift bonus,
• Working from home/hybrid mode,
• Comfortable working conditions (high class offices, parking space),
• Competitive salary package,
• Strong team-oriented culture,
• Contract of employment,
• Private medical & dental coverage,
• Life insurance,
• Multisport card or MyBenefit vouchers
• 1000 PLN for spectacles,
• Employee Pension Plan (PPE),
• ESPP - Motorola Solutions stock programme,
• Trainings and broad development opportunities,
• Volleyball field and grill place next to the office,
• Lots of sport activities as Moto football league, Wakeboarding, Snowboarding, e-gaming league etc.,
• Access to wellness facilities and integration events,
• Motorola Solutions is supporting CSR activities and encourages employees to participate.