Office in 📍 Rīga / Warsaw #remote

Required Skills and Qualifications:

• 2+ years of experience in a similar position;
• Higher education in sales/marketing or related field as an advantage;
• English at C1 level; knowledge of German and Russian is an advantage;
• Excellent communication, interpersonal and organizational skills;
• Experience in customer relationship management;
• Dedication to providing high quality customer service.

Will be a huge advantage:

• Experience in iGaming (Gambling/Betting);
• Knowledge of German and language is an advantage (possibly excellent written)....;

Responsibilities:

• Managing the daily VIP customer service via email/WhatsApp;
• Responding to VIP customer inquiries regarding financial transactions, betting activity and/or questions about gaming activity and general information to provide a single point of contact;
• Understanding our ideal customers and their relationship to our products;
• Effectively representing the company with full knowledge of our offerings;
• Researching customer needs and determining how our solutions meet them;
• Assisting clients and creating long-term relationships that meet their needs.

We offer:

• Competitive salary + bonus;
• Unique experience, as our team realizes the best projects and is ready to share tips and tricks with you;
• Interesting and big projects in the iGaming industry;
• Work in the office in Warsaw, Poland - if you need relocation, we can help with all relocation-related issues;
• A team of talented colleagues and everything you may need to be productive.