Technical Support Specialist

We sell Do-It-Yourself technology upgrades and services to BMW owners all over the world. We give our customers more reasons to enjoy their cars every day and we love it. BimmerTech is a small team of enthusiasts located in Poland, USA and Dubai who joined forces to build a strong and internationally recognized company. Park assist cameras, navigation systems, smartphone integration or car audio upgrades are just a few types of innovative high-end products we offer. If you want to learn more about us go to www.bimmer-tech.net

Job description:

If you have a passion for anything technical and enjoy helping people make the most of new technologies, you could be the perfect person to join our existing support team as a Technical Support Specialist. In this position, you will help ensure our customers and employees receive exceptional technical support and product training.

Your task will be to thoroughly understand each and every piece of the technology behind our products and services. You will learn all product features, installation steps and use cases.

Once you are ready, you will start assisting our international customers through email and phone as well as supporting your co-workers. Prove yourself and your abilities, and you will be put in charge of leading our technical support team.

Requirements:

If we hire you we will need to bring you up to speed in no time, so to get this job you should be a fast learner with a very strong technical background and problem solving skills. Your English must be top notch, both written and spoken. You should be a good writer, who not only can create different types of documentation (user manuals, installation instructions, etc.) but can also make technical issues understandable to non-technical people. Ultimately we want you to become an expert possessing a very deep and broad knowledge of the technology we work with.

We require at least 1 year of experience in technical support.

We offer:

We want you to feel good at work so you can count on a friendly and positive work environment. No dress code. No bureaucracy. You will have flexible working hours including home office but we might need you to work partially in the afternoons/evenings.

If you love technology and cars we will make sure your adrenaline level stays high.

Career opportunities:

You will start your journey with us as a support specialist but we do not want you to stop there. If you prove you have the right skills, knowledge and work ethic you can soon be given many more responsibilities. The possibilities are almost endless.

To apply for this highly technical position please send your CV in English via Apply button below.

If you want to impress us tell us why you would like to join BimmerTech and what an awesome candidate you are.

Please include the following statement in your application: "I hereby consent to processing by the advertiser of my personal data, included in my application documents, for the purposes to implement the recruitment process according to the act of 29 August 1997 on personal data protection (consolidated text: Journal of Laws of 2016, pos. 922). I also consent to processing of my personal data by the advertiser for the purposes of any future recruitment processes."