We’ve launched Success by LiveChat to make growing your business easier. We filter out the noise and focus on what works. We share our knowledge and experience based on our own journey of building a global brand with more than 30,000 business customers across the globe. We want to form long-lasting relationships with our audience by providing real value before they have even had a chance to use our products.
We’re looking for an experienced copywriter that will focus on one of our three key areas of interest: customer service, AI/automation, sales/ecommerce.
In your role you will:
- Be an important part of our editorial team, bringing together your own experience, market research, and internal knowledge to create engaging and actionable articles in various unique formats
- Cooperate with our video host and brand ambassador, Marcos, to work on moving some of your pieces to video format
- Engage with the readers on social media to build a thriving community around our platform
- Support product content marketers and act as a liaison between our audience and the internal teams at LiveChat
- Work closely with our SEO expert, Bartek, to optimize your work for search engine performance
- Track the results of your work and cooperate with the marketing team to continuously improve the key metrics
What we expect:
- Passion for writing
- Superior writing skills with the ability and willingness to share knowledge and influence others
- Expertise and practical experience in customer service, AI/automation, or sales/ecommerce
- Desire to build up your online following and personal brand
- Solid knowledge of SEO, content marketing, and Google Analytics
- Positive attitude and willingness to support the team
- Native-level written English
What we offer:
- Work from anywhere you want – we are a remote-first company
- Ability to work on an ambitious project that has a real impact on businesses across the world
- Brand tone and style guide to lean on
- Strong support for your team, including copyediting and SEO
- All the equipment, tools, and books you will ever want
- A dedicated spot just for you on our Team Page