🤓 Customer Service Representative
4 200 - 7 000 PLN brutto
🌍 Quicktransfer | Piłsudskiego 6/9, Kraków
🖥 https://quicktransfer.com/#CS, #Customer, #CustomerService
Hello, we are Quicktransfer - a team of devoted professionals providing globally high-class airport transportation. Currently, we are present with our services in +100 countries and still growing. Because of that, we are looking for a high performing Customer Service Representative who will help us provide the best possible service to our customers and let us thrive!
What's important for us?
What's important for us?
- fluent in English, both spoken and written
- good communication skills
- strong organizational skills
- attention to details
- willingness to learn new things and taking up challenges
- ability to work at night from time to time (we offer support 24/7, 365 days a year)
What're your responsibilities?
- handle customer queries, troubleshooting, provide relevant solutions (by email or phone)
- build sustainable relationships with our customers
- forwarding customer's feedback to the operations and sales teams
- handle customer complaints
- input reservations into our system
What do we offer?
- being part of the young and ambitious team
- fabulous working atmosphere in start-up pace
- flat structure, as much responsibility as you are able to handle
- 3000 NET PLN on a trial period (or the equivalent of employee cost on B2B contract)
- 4000 or even 5000 NET PLN after the trial period depends on your skills and involvement
- team buildings and integrations
- the best possible environment for your self-development