🤓 Customer Service Representative
4 200 - 7 000 PLN brutto
🌍 Quicktransfer | Stare Miasto, Kraków
🖥 https://quicktransfer.com/#CustomerService, #Customer, #CS
Hello, we are Quicktransfer - a team of devoted professionals providing globally high-class airport transportation. Currently, we are present with our services in +100 countries and still growing. Because of that, we are looking for a high performing Customer Service Representative who will help us provide the best possible service to our customers and let us thrive!
What is important for us?
What is important for us?
- fluent in English, both spoken and written
- good communication skills
- strong organizational skills
- attention to details
- willingness to learn new things and taking up challenges
- ability to work at night from time to time (we offer support 24/7, 365 days a year)
What are your responsibilities?
- handle customer queries, troubleshooting, provide relevant solutions (by email or phone)
- build sustainable relationships with our customers
- forwarding customer's feedback to the operations and sales teams
- handle customer complaints
- input reservations into our system
What do we offer?
- being part of the young and ambitious team
- fabulous working atmosphere in start-up space
- flat structure, as much responsibility as you are able to handle
- 3000 NET PLN on a trial period (or the equivalent of employee cost on B2B contract)
- 4000 or even 5000 NET PLN after the trial period depends on your skills and involvement
- team buildings and integrations
- the best possible environment for your self-development