Customer Service Representative
Obsługa klienta

Customer Service Representative

Quicktransfer

Kraków
Rodzaj pracy
Pełny etat
Doświadczenie
Staż/Junior
Forma zatrudnienia
Dowolna
Tryb pracy
Praca stacjonarna

Wymagane umiejętności

Opis stanowiska

Hello, we are Quicktransfer - a team of devoted professionals providing globally high-class airport transportation. Currently, we are present with our services in +100 countries and still growing. Because of that, we are looking for a high performing Customer Service Representative who will help us provide the best possible service to our customers and let us thrive!

What is important for us?

  • fluent in English, both spoken and written
  • good communication skills
  • strong organizational skills
  • attention to details
  • willingness to learn new things and taking up challenges 
  • ability to work at night from time to time (we offer support 24/7, 365 days a year)

What are your responsibilities?

  • handle customer queries, troubleshooting, provide relevant solutions (by email or phone) 
  • build sustainable relationships with our customers
  • forwarding customer's feedback to the operations and sales teams
  • handle customer complaints
  • input reservations into our system 

What do we offer? 

  • being part of the young and ambitious team 
  • fabulous working atmosphere in start-up space
  • flat structure, as much responsibility as you are able to handle
  • 3000 NET PLN on a trial period (or the equivalent of employee cost on B2B contract) 
  • 4000 or even 5000 NET PLN after the trial period depends on your skills and involvement 
  • team buildings and integrations 
  • the best possible environment for your self-development 

Rekomendowane oferty