Product Sales Manager (SaaS)

Voucherify is a growing SaaS company that provides promotion infrastructure for digital teams to power coupon, referral, and loyalty marketing campaigns. With our API-first promotion engine, developers can build any promotional scenario in hours instead of weeks, giving the marketing team a full control over its lifecycle. Since 2016 we have gained trust of more than 200 customers, including world-renowned brands like John Lewis, Soul Cycle, SIG, Saatchi Art, Bellroy, Blablacar and more.

Voucherify was born at rspective, a pragmatic & experienced software house who helped build dozens of e-commerce, CRM & marketing automation software platforms for fast-growing tech companies around the world.

We’re a fun team of 30 people based out of Berlin, Budapest, and our HQ in the old Porcelain Factory in Katowice - the heart of Silesian creative and tech scene.

About the role

We are looking for a tech-savvy sales professional to join our customer success team on a full-time basis. This role is based in our lovely office in Katowice, but we're fine with remote too. 

Responsibilities

As a Customer Success Team member, you will help our leads and customers make the best out of the platform, including activities like:

• running product demos and other sales-related webinars,

• scoring leads and holding presales surveys,

• creating documentation throughout the whole sales cycle,  

• addressing support requests, primarily email,

• collaborating with product and marketing teams to deliver up-to-date sales resources.

Your profile

• experience in API-first Software as a Service,  

• basics of software development lifecycle,

• can-do attitude,

• excellent spoken and written English,

• attention to detail,

• knowledge in e-commerce is a plus.
 

Benefits
We believe in continual learning, fun and respectful environment, room for creativity and taking ownership of projects. Join our growth environment and enjoy:

• an opportunity to work in an international environment with clients from all over the world,

• flexible working hours and remote work policy,

• productive working environment with the latest MacBook,

• Medicover (extra medical care) or Multisport (sports benefit card),

• team events - weekly sports activities, outdoor getaways, and bar hopping on Mariacka St.,

• a loft-style office in an old porcelain factory in Katowice, with table soccer, bouldering wall, and table tennis,

• a weekly free lunch

• as much good coffee as you can handle, also fresh fruits, snacks, and drinks

• take a break and pat a pup, we are a dog-friendly office.