🤓 Client Manager
5 000 - 7 000 PLN brutto
🌍 SUSO Digital Ltd | ul Matejki, 468, Poznań
🖥 https://susodigital.com#SEO, #digitalmarketing
SUSO Digital is looking for a Client Manager!
We are digital marketing agency, with offices in London and Poznan. We provide a full range of services, including website audits, technical SEO, content creation, and digital PR campaigns.
We promote a People-First culture. That’s why we use a famous goal-setting OKR (Objectives and Key Results) framework. It allows each employee to contribute to the company's success.
We execute results-driven, technical SEO strategies based on a set of core principles:
“Never Assume. Analyse & Measure.
Think Critically. Be Curious.
Stay Committed. Always Empathise. Inspire.”
We communicate mostly in English as we have a multicultural workplace.
Sounds interesting? Keep reading! Suso Digital is currently recruiting Client Managers to join our growing team in Poznan.
As a Client Manager, you will:
CM is a very important person. Anyway, you probably know it already :)
It will be up to you if the client will stay with us for a longer time, if his campaign will be better than the competitors', or if he will extend the range of services he uses. You will be the one who will have to make monthly reports for him, transfer tasks to the technical department, copy and outreach. You'll be the person who determines what tasks are most important and what can wait.
So, shortly you will:
CM is a very important person. Anyway, you probably know it already :)
It will be up to you if the client will stay with us for a longer time, if his campaign will be better than the competitors', or if he will extend the range of services he uses. You will be the one who will have to make monthly reports for him, transfer tasks to the technical department, copy and outreach. You'll be the person who determines what tasks are most important and what can wait.
So, shortly you will:
- Provide excellent customer service
- Build solid, lasting business relationships
- Supervise customer support processes
- Cooperate with all company’s divisions to process orders
- Report the campaign progress on a weekly basis
What we are offering:
- 3500-5000 PLN net salary with an employment contract
- flexible working hours and the possibility to work partly remotely (after 3 months)
- Medicover insurance and multisport card (after 3 months)
- Office in the city centre
plus:
- working in an English-speaking environment (10 nationalities, 5 continents)
- Knowledge-sharing culture (appreciate teamwork very much)
- No micromanagement
- Unlimited access to courses on Udemy
Who we are looking for:
Must have:
- Fluency in English as the main language of communication (both speaking and writing)
- Excellent communication skills
- Min 1 year experience of project management experience (or related positions) in the IT or digital marketing industries
- Theoretical knowledge of SEO
- Eagerness to learn
- Problem-solving skills
- Attention to detail
extra point if you have:
- sales experience
- practical SEO knowledge (this is a great plus!)
- worked in Agile
- practical knowledge of Google Analytics, Google Search Console
- international work experience
Our Recruitment Process:
Step 1 : CV selection
Step 2 : Telephone conversation (approx. 40 minutes, partly in English)
Step 3 : Task to do (max 40 minutes)
Step 4 : Interview with COO