Service Administration Specialist with English

Our Opening and Your Responsibilities

• Effective service orders processing in SAP, control quality and completeness of reports delivered by technicians, enter order confirmations into the system
• Invoicing of services, repairs and installations, ensure timely and accurate billing to customers
• Maintaining customer information and device database in CRM with reference to information delivered by technicians or customers
• Cooperation with business partners in countries supported by the team
• Securing high quality and professional day to day service activities within agreed KPI's
• Ensure complete and timely electronic archiving all relevant documents
• Prepare statistics and reports related to service administration

What You Need to Succeed

• Very good knowledge of English (written and spoken - min. B2 level),
• Experience in similar position would be an asset,
• Very good MS Office skills,
• Good understanding of complex business processes,
• Knowledge of SAP would be an asset,
• Strong focus to details, customer orientation and service-oriented work.

Our Offer to You

• Contract of employment [umowa o pracę] (we want you to join us for the long run :)
• Annual bonus 💰, 
• Festive benefits paid in April and December,
• Flexible working hours, 
• Hybrid work model (3 days a week from home) 🏠, 
• Medical care with the basic dental package, 
• Possibility to extend medical care to family members and/or Damian Medical Center, 
• Life insurance with possible extension for your family members, 
• Medicover Sport card,
• Language courses, 
• Paid employee referral program, 
• Wellbeing activities* 
• Space for your initiatives, charity & CSR actions, and improvement ideas, 
• Supporting your development through a vast training offer 🚀, 
• Discounts for meals and cosmetics at the Poleczki & Platan Business Park, 
• A diverse and inclusive workplace. 

*We are focusing on entertainment and supporting your physical and mental health – check out

our LinkedIn profile!

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.

Dla tych, którzy stawiają na precyzję, Mettler Toledo jest precyzyjnie tym, czego szukasz.