appName

It all started on the island of Bali. While enjoying a beautiful day at the beach, AirHelp’s founders came to a sudden realization — there was no service available that helped travelers with their air travel woes. The rules and regulations surrounding delayed, canceled, and overbooked flights are practically a mystery to most air passengers. And, if something went wrong, they were pretty much left to fend for themselves. Our founders knew that this had to change — thus, AirHelp was born.

At AirHelp, we're on a mission to make travel even better. Since our founding in 2013, we've helped over 2.5 million passengers get their rightful compensation, and protected the trips of over 8 million travelers through our membership program, AirHelp+. With a global team of 400 AirHelpers, we aim to provide fair treatment and a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating strong air travel rights through APRA (Association of Passenger Rights Advocates).

#Persistence - We're always striving to improve our products, services, and ourselves. We're naturally curious, persistent and keep moving forward. #Ownership - We all take responsibility for AirHelp's success, and we hold ourselves personally accountable for keeping our promises. #Integrity - We are honest, fair, trustworthy, and transparent in everything we do. #Teamwork - We work as one team with a common mission. Only by helping and supporting our colleagues are we able to grow and prosper.