Logo AirHelp na tle gradientu niebiesko-czerwonego z hasłem Here to help promujące wsparcie klienta
Logo firmy przedstawiające dwie nakładające się na siebie trapezoidalne figury w kolorach niebieskim i czerwonym

AirHelp

We're leaders in flight compensation - and one of the best places to build a career in travel tech. Since 2013, we've been standing up for air passengers, helping over 3 million people claim their compensation and protecting the journeys of over 12 million travelers through AirHelp+.

Office locations
al. 3 Maja 9, Kraków
+4 locations
Active offers
2
Company type
Corporation
Industry
IT & Software
About usBenefitsGallerySocial media feedJob adsLocation
About AirHelp

About AirHelp

With 400+ AirHelpers across the globe, we combine legal expertise, technology, and a genuine purpose to improve air travel for everyone.


Our core services help passengers at every leg of their journey.
Our free AirHelp app provides a seamless experience as an all-in-one travel assistant. We also offer ongoing protection and rewards with AirHelp+ membership and assistance getting compensation for disrupted flights. 

Be part of what we build next.

Average employment period
5 years
Number of employees
400
Year of foundation
2013
Origin
Germany

Our journey

Since 2013, we've grown from a single idea to a whole suite of solutions for smoother travel. We've scaled up in every way - growing our team, our product range, and our advocacy work.

And we never stop moving forward. We're still scaling, still pushing for change, and still investing in the people who make it happen.

Trzy osoby rozmawiające i śmiejące się podczas firmowego spotkania na świeżym powietrzu nad wodą
Widok z tyłu na salę konferencyjną pełną uczestników słuchających prelegenta na Summer Summit

Our mission

We believe travelers deserve better.

It’s not just the destination, it’s the journey - and we believe travelers deserve better. 

That’s why it’s our mission to make the journey smoother at every step.

We seamlessly integrate travel data in one place for greater access to flight details, coverage, rights and recourse. 

It’s also why we’re proud to be co-founders of APRA, and to advocate for air passengers on a larger scale.

Our Values

  • Collaboration: We work together across teams, levels and departments – so we can succeed together too.

  • Excellence: We hold ourselves to high standards in how we think, act, and deliver results.

  • Resilience: We learn, adapt, and move forward with intent – turning setbacks into opportunities for improvement.

  • Customer Obsession: We keep our customers at the center of every decision we make and action we take.

Grupa młodych ludzi spaceruje po piaszczystym terenie przed budynkiem z dużymi oknami i czerwoną dachówką

How we hire

We move with transparency and respect. Most hiring processes include a recruiter introduction, a hiring manager interview, a role specific assessment or case, and final conversations with the team. Exact steps can vary by role.

Proces rekrutacyjny obejmujący przyjęcie CV, rozmowę, test, wywiady, sprawdzenie referencji i rozpoczęcie pracy
Benefits at AirHelp

Our benefits

We believe that happy people do great work. Here are just a few of the ways we support and appreciate the people who make AirHelp great.

Private Healthcare

AirHelp photo gallery

Life at AirHelp

As an international team, we take a hybrid approach to our work, alway making time to get together and celebrate our wins.

Get to know AirHelp better

Stay in touch

Connect with us for insights into our work and culture.

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Work at AirHelp

Current job ads

Localization Manager

8 000 - 11 000 PLN/month8 000 - 11 000 PLN/month

AirHelp

Gdańsk
New
localization
TMS
Localization QA
localization
TMS
Localization QA
New

Location of our offices

al. 3 Maja 9, Kraków
aleja Grunwaldzka 472c, Gdańsk
Prosta 18, Warszawa
Warschauer Pl. 11-13, Berlin
Pg. de Gràcia 55, Barcelona