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AirHelp
AirHelp is a corporation founded in 2013 with a mission to improve travel experiences by helping passengers claim rightful compensation for delayed, canceled, or overbooked flights. They have helped over 2.5 million passengers and protected trips of over 8 million travelers through their membership program, AirHelp+. With a team of about 400 employees across multiple locations, AirHelp stands up for passenger rights, including legal advocacy via APRA. The company emphasizes values such as persistence, ownership, integrity, and teamwork to create innovative travel tech solutions.al. 3 Maja 9, Kraków+4 locations
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About AirHelp
At AirHelp, we're on a mission to make travel even better. Since our founding in 2013, we've helped over 2.5 million passengers get their rightful compensation, and protected the trips of over 8 million travelers through our membership program, AirHelp+. With a global team of 400 AirHelpers, we aim to provide fair treatment and a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating strong air travel rights through APRA (Association of Passenger Rights Advocates). We're proud to have been named a Most Loved Workplace, including for LGBTQ+, women and young professionals.
Average employment period
Number of employees
Year of foundation
Origin
How did it all start?
It all started on the island of Bali. While enjoying a beautiful day at the beach, AirHelp’s founders came to a sudden realization — there was no service available that helped travelers with their air travel woes. The rules and regulations surrounding delayed, canceled, and overbooked flights are practically a mystery to most air passengers. And, if something went wrong, they were pretty much left to fend for themselves. Our founders knew that this had to change — thus, AirHelp was born.
Our mission
At AirHelp, we're on a mission to make travel even better. Since our founding in 2013, we've helped over 2.5 million passengers get their rightful compensation, and protected the trips of over 8 million travelers through our membership program, AirHelp+. With a global team of 400 AirHelpers, we aim to provide fair treatment and a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating strong air travel rights through APRA (Association of Passenger Rights Advocates).Our Values
#Persistence - We're always striving to improve our products, services, and ourselves. We're naturally curious, persistent and keep moving forward. #Ownership - We all take responsibility for AirHelp's success, and we hold ourselves personally accountable for keeping our promises. #Integrity - We are honest, fair, trustworthy, and transparent in everything we do. #Teamwork - We work as one team with a common mission. Only by helping and supporting our colleagues are we able to grow and prosper.
Get to know our daily life
Our office is full of life – it's a place where new ideas are born and friendships are made. We celebrate successes together, support each other through challenges, and maintain a good atmosphere. We organize various events that bring the team together and help us get to know each other better.
Follow us on social media
Check out our social media! You'll find a quick insight into our work culture, latest projects, and what inspires our team every day.
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Location of our offices
al. 3 Maja 9, Kraków
aleja Grunwaldzka 472c, Gdańsk
Prosta 18, Warszawa
Warschauer Pl. 11-13, Berlin
Pl. de Catalunya 9, Barcelona