Junior Cash Collections Specialist with Italian (Hybrid in Warsaw)

WHO WE ARE

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Operations  drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.

THE WORK

• Collect and recover client receivables ensuring timely invoice payments and preventing overdue situations.

• Ensure cash collection activities meet client requirements by reducing accounts receivable aging, maximizing cash collection, and gathering dispute information.

• Meet weekly/monthly collection targets and service level agreements (SLAs).

• Report on collection activities and present progress in recovering receivables for your designated portfolio.

• Forecast cash flow, monitor past-due levels, and assess risks and opportunities.

• Build and maintain professional relationships with clients through regular communication and exceptional service delivery.

WHAT’S IN IT FOR YOU

• Develop strong negotiation and communication skills through regular interaction with clients in German-speaking regions.

• Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.

• Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.

Qualifications

HERE’S WHAT YOU’LL NEED

• Knowledge of English and Italian language, min. B2 level required (both written and spoken).

• Full-time availability (Monday-Friday).

• Strong communication and interpersonal skills for contacting Clients via email and phone in a B2B (Business-to-Business) setting.

• Familiarity with Microsoft Office Excel.

• Strong attention to detail and analytical skills.

• Effective time management and task prioritization skills.

• Interest in development within the financial field.

WHAT WE OFFER

• Flexible 50/50 hybrid work model with the office located at Przyokopowa 26, Warsaw.

• Full-time employment contract.

• Using foreign language and new technology solutions daily, cooperating with various global Clients.

• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach. 

• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).

• Employee Assistance Program - legal, financial, and psychological consultations. 

• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly  dividends if they own company shares.

• Paid employee referral program.

• Private medical care (Luxmed or Medicover), life insurance.

• Access to the WorkSmile platform (possibility of using a wide range of products and services, including the Multisport card and Lunch card).

• Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are. 

• A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life. 

• Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.

WHAT WE BELIEVE:

• Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

• All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

• Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.