Omni-Channel UX & Content Designer
Inne
Omni-Channel UX & Content Designer
Warszawa
Rodzaj pracy
Pełny etat
Doświadczenie
Specjalista/Mid
Forma zatrudnienia
UoP
Tryb pracy
Praca stacjonarna
Wymagane umiejętności
Opis stanowiska
Alcon is the global leader in eye care, dedicated to helping people see brilliantly. With our 70-plus-year heritage, we are the largest eye care device company in the world – with complementary businesses in Surgical and Vision Care. Being a truly global company, we work in over 70 countries and serve patients in more than 140 countries.
Globally, we share a bond - seeing better enhances our quality of life. This is your chance to make contributions to a leading company that you can be proud of every day and help make a positive impact that can benefit yourself, your loved ones, your community and our world!
Join Alcon and help the world See Brilliantly!
UX & Content Designer will develop customer centric digital experiences to support the expansion and rollout of the Global MyAlcon web ecosystem. Works with Marketing, Brand, IT & technology teams to build pages within Alcon’s Site Studio CMS system. Ensures optimal user experience across Alcon websites and digital products to meet business requirements and deadlines. Works Globally across a matrix organization.
UX & Content Designer will develop customer centric digital experiences to support the expansion and rollout of the Global MyAlcon web ecosystem. Works with Marketing, Brand, IT & technology teams to build pages within Alcon’s Site Studio CMS system. Ensures optimal user experience across Alcon websites and digital products to meet business requirements and deadlines. Works Globally across a matrix organization.
Responsibilities:
- Works with internal Alcon customers and stakeholders to gather requirements and develop digital website / page solutions to deliver desired business outcomes
- Develops user journeys and workflows that optimize user experience across all digital interactions with websites & digital products
- Develops and runs A/B testing to improve core customer and web metrics such as visits, time on site, conversion and NPS.
- Build and deliver websites and web pages within Alcon’s Site Studio content management system
- Lead template development and management to ensure all brand and Alcon websites have an up to date set of templates that meet brand guidelines, technical and accessibility standards
- Utilizes data and analytics to understand on-site customer behavior and adapt/change/amend digital content and workflows to improve business metrics and customer experience.
- Builds sites and pages to defined SEO technical standards
Skills & Experience:
- Experience with PHP, CMS systems including; Drupal 8 CMS / Acquia Site Factory / Site Studio
- Experience building front end web experiences with HTML/CSS/Sass/JS frameworks
- Experience with website data and analytics tools such as Google Analytics, Quantum metrics, tealeaf, experience using A/B test tools.
- Excellent communicator verbally, visually and with presentation of content
- Deep understanding of end to end digital customer journeys
- 3+ yrs experience in Website Design and content management
- Ability to manage and work within strict timelines in a fast paced changing environment
- Experience of continuous deployment / working in Agile working methodologies
- Degree educated
- Experienced in working in matrix / large organizations
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